🆚 Sprig vs. Userback
- 📈 Userback is three times more popular than Sprig.
- 🌎 Userback is more popular in the United States, Canada, and the Netherlands.
- 🌍 Sprig is more popular in Japan and Turkey.
Statistics based on 3.8M+ analyzed websites. About this data
UserbackType
Customer feedback tool
Customer feedback tool
About
Sprig is a product insights platform with session replays, heatmaps, and customer surveys.
Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.
It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like 
Jira, 
GitHub, 
Slack, and Trello.
Headquarters
San Francisco, California, United States
Brisbane, Australia
Pricing
Free version ✔️ 50 replay clips + 100 heatmaps + 25 survey responses + 10 feedback responses per month
Starter $199/month
Enterprise Custom
Free version ✔️ 2 projects, 7-day feedback availability
Team
(2 projects) $9/month
(2 projects) $9/month
Business
(25 projects) $19/month
(25 projects) $19/month
Business Plus
(unlimited projects) $29/month
(unlimited projects) $29/month
Feature Portal add-on $39/month
Categories
Popularity
Determined by the number of sites using each technology.
The Userback feedback tool is 3 times more popular than Sprig.
Total websites
Market share
Feedback
Popularity by country
Determined by the number of sites detected from each country.
Userback is more popular in the United States, Canada, and the Netherlands, while Sprig is more popular in Japan and Turkey.
United States
Canada
Netherlands
United Kingdom
Australia
Switzerland
France
Czech Republic
Germany
Austria
Awards
- ⬆️ 47th most popular in the United States in the Conversion Optimization category.
- ⬆️ 52nd most popular in the United States in the Feedback category.
- ⬆️ 106th most popular in the United States in the Analytics category.
- ⬆️ 37th most popular in the United States in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Userback is more popular among sites focused on business, Internet services, and marketing and merchandising, while Sprig is more commonly used on travel, interactive web applications, and gambling sites.
Business
Travel
Internet Services
Marketing/Merchandising
Health
Finance/Banking
Software/Hardware
Blogs/Wiki
Education/Reference
Online Shopping
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.