🆚 Sprig vs. Usersnap
- 📈 Usersnap is three times more popular than Sprig.
- 🌎 Usersnap is more popular in the United States, Switzerland, and France.
- 🌍 Sprig is more popular in Italy, Japan, and Singapore.
Statistics based on 4M+ analyzed websites. About this data
Type
Customer feedback tool
Customer feedback tool
About
Sprig is a product insights platform with session replays, heatmaps, and customer surveys.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
San Francisco, California, United States
Linz, Austria
Pricing
Free version ✔️ 50 replay clips + 100 heatmaps + 25 survey responses + 10 feedback responses per month
Starter $199/month
Enterprise Custom
Free version ✔️ First 20 feedback items
Starter
(5 projects, 5 seats) €49/month
(5 projects, 5 seats) €49/month
Growth
(15 projects, 10 seats) €109/month
(15 projects, 10 seats) €109/month
Professional
(20 projects, 20 seats) €199/month
(20 projects, 20 seats) €199/month
Premium
(50 projects, 50 seats) €389+/month
(50 projects, 50 seats) €389+/month
Categories
Feedback › Rank #59
Feedback › Rank #39
Conversion Optimization › Rank #56
Analytics › Rank #145
Customer Support › Rank #17
Popularity
Determined by the number of sites using each technology.
The Usersnap feedback tool is 2.8 times more popular than Sprig.
Total websites
Market share
Feedback
Popularity by country
Determined by the number of sites detected from each country.
Usersnap is more popular in the United States, Switzerland, and France, while Sprig is more popular in Italy, Japan, and Singapore.
United States
Switzerland
France
United Kingdom
Canada
Austria
Australia
Germany
India
Netherlands
Awards
- ⬆️ 47th most popular in the United States in the Conversion Optimization category.
- ⬆️ 48th most popular in the United States in the Feedback category.
- ⬆️ 102nd most popular in the United States in the Analytics category.
- ⭐ 4th most popular in Switzerland in the Customer Support category.
- ⭐ 9th most popular in France in the Customer Support category.
- 🔥 14th most popular in the United States in the Customer Support category.
- 🔥 15th most popular in Switzerland in the Feedback category.
- ⬆️ 22nd most popular in France in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Usersnap is more popular among sites focused on business, education and reference, and online shopping, while Sprig is more commonly used on travel, interactive web applications, and entertainment sites.
Business
Education/Reference
Online Shopping
Finance/Banking
Travel
Marketing/Merchandising
Internet Services
Non-Profit/Advocacy/NGO
Real Estate
Health
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.