🆚 Sprig vs. Usersnap
- 📈 Usersnap is twice as popular as Sprig.
- 🌎 Usersnap is more popular in the United States, France, and Switzerland.
- 🌍 Sprig is more popular in Turkey, Japan, and Singapore.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Customer feedback tool
Customer feedback tool
About
Sprig is a product insights platform with session replays, heatmaps, and customer surveys.
Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.
Headquarters
San Francisco, California, United States
Linz, Austria
Pricing
Free version ✔️50 replay clips + 100 heatmaps + 25 survey responses + 10 feedback responses per month
Starter$199/month
EnterpriseCustom
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)€49/month
(5 projects, 5 seats)€49/month
Growth
(15 projects, 10 seats)€109/month
(15 projects, 10 seats)€109/month
Professional
(20 projects, 20 seats)€199/month
(20 projects, 20 seats)€199/month
Premium
(50 projects, 50 seats)€389+/month
(50 projects, 50 seats)€389+/month
Categories
Feedback › Rank #59
Feedback › Rank #39
Conversion Optimization › Rank #106
Analytics › Rank #148
Customer Support › Rank #19
Widgets › Rank #59
Popularity
Determined by the number of sites using each technology.
The Usersnap feedback tool is 2.5 times more popular than Sprig.
Total websites
Market share
Feedback
Popularity by country
Determined by the number of sites detected from each country.
Usersnap is more popular in the United States, France, and Switzerland, while Sprig is more popular in Turkey, Japan, and Singapore.
United States
France
Switzerland
United Kingdom
Canada
Austria
Germany
India
Australia
Belgium
Awards
- ⬆️ 46th most popular in the United States in the Feedback category.
- ⬆️ 79th most popular in the United States in the Conversion Optimization category.
- ⬆️ 107th most popular in the United States in the Analytics category.
- ⭐ 7th most popular in Switzerland in the Customer Support category.
- ⭐ 8th most popular in France in the Customer Support category.
- 🔥 16th most popular in the United States in the Customer Support category.
- 🔥 17th most popular in the United Kingdom in the Customer Support category.
- 🔥 18th most popular in Switzerland in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Usersnap is more popular among sites focused on business, education and reference, and online shopping, while Sprig is more commonly used on travel, gambling, and interactive web applications sites.
Business
Education/Reference
Online Shopping
Travel
Finance/Banking
Marketing/Merchandising
Internet Services
Health
Sports
Real Estate
Top sites
Top-ranked sites that use these technologies.
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Userback🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.