⚡ CRM in Azerbaijan

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Azerbaijan is a Western Asian country with a population of over 10 million people.

According to our data, customer relationship management systems are used on 0.8% of websites from Azerbaijan.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Azerbaijan in 2026, based on market share.

The most popular is Bitrix24 with an impressive share of 35%, followed by Zendesk with 20% and Salesforce with 20%.

Bitrix24 35%
Zendesk 20%
Salesforce 20%
Kommo 15%
Odoo 10%
HubSpot CRM 5%

🚀 Highlights

Here is a list of the top systems that are more popular in Azerbaijan than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Bitrix24 ^(-5)
3. Salesforce ^(-2)
4. Kommo ^(-33)
5. Odoo ^(-3)

✨ Best CRM Systems

Below is a more detailed list of 6 CRM systems used on sites from Azerbaijan, ranked by their market share.

Rank	Name	Market share
1	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	35%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	20%
3	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	20%
4	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	15%
5	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	10%
6	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	5%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,353 websites from Azerbaijan.
We currently track the presence of 63 CRM systems across the web.
Of these, 6 were detected on websites from Azerbaijan.
Statistics were last calculated on May 6, 2026.
For more details, see our methodology and disclaimer.