⚡ CRM in Estonia

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Estonia is a Northern European country with a population of around 1.3 million people.

According to our data, customer relationship management systems are used on 1.7% of websites from Estonia.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Estonia in 2026, based on market share.

The most popular is Zendesk, which dominates the market with an overwhelming 56.3% share.
It is followed by Brevo with 10.3% and Pipedrive with 6.9%.

🚀 Highlights

Here is a list of the top systems that are more popular in Estonia than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of 14 CRM systems used on sites from Estonia, ranked by their market share.

RankNameMarket share
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
2
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
3
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
4
Odoo
Grand Rosière, Belgium

An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management.

FreeOpen source
5
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
6
Bitrix24
Kaliningrad, Russia

A Russian multi-component collaboration, automation, sales and marketing software platform.

Free$61+/month
7
ActiveCampaign
Chicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

$15+/month
8
Choice QR
Prague, Czech Republic

A Czech restaurant management system that includes website builder, QR payments, digital menu, table reservations, and CRM.

€40+/month
9
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
10
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

$89+/user/month
11
Keap
Dallas, Texas, United States

A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses.

$299+/month
12
GA Connector
Warsaw, Poland

A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others.

$125+/month
13
amoCRM
Moscow, Russia

A Russian cloud-based CRM solution rebranded as Kommo for the global market.

595 RUB+/user/month
14
Zenchef
Paris, France

A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system.

€109+/month

👉 See Also

Data is based on the analysis of 5,049 websites from Estonia.
Statistics were last calculated on .
For details, see our methodology and disclaimer.