⚡ CRM in Qatar

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Qatar is a Western Asian country with a population of over 3 million people.

According to our data, customer relationship management systems are used on 5.3% of websites from Qatar.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Qatar in 2026, based on market share.

The most popular is Microsoft Dynamics 365 with an impressive share of 48.6%, followed by Zendesk with 16.2% and Salesforce with 5.4%.

Microsoft Dynamics 365 48.6%
Zendesk 16.2%
Salesforce 5.4%
Brevo 5.4%
Bitrix24 5.4%
Odoo 5.4%
Zoko 5.4%
ActiveCampaign 2.7%
Kustomer 2.7%
Ellucian CRM Recruit 2.7%
Other 0.1%

🚀 Highlights

Here is a list of the top systems that are more popular in Qatar than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Microsoft Dynamics 365 ^(-8)
3. Salesforce ^(-2)
5. Bitrix24 ^(-1)
6. Odoo ^(-2)
7. Zoko ^(-23)
9. Kustomer ^(-10)
10. Ellucian CRM Recruit ^(-35)

✨ Best CRM Systems

Below is a more detailed list of 10 CRM systems used on sites from Qatar, ranked by their market share.

Rank	Name	Market share
1	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	48.6%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	16.2%
3	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	5.4%
4	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	5.4%
5	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	5.4%
6	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	5.4%
7	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	5.4%
8	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.7%
9	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger. $89+/user/month	2.7%
10	Ellucian CRM Recruit Reston, Virginia, United States A recruitment and admissions software platform designed for higher education institutions to attract, engage, and enroll prospective students. $37,000+/year	2.7%

👉 See Also

🌎 CRM in other countries

Data is based on the analysis of 696 websites from Qatar.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.