⚡ CRM in Kuwait

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Kuwait is a Western Asian country with a population of over 4.3 million people.

According to our data, customer relationship management systems are used on 4.8% of websites from Kuwait.

Statistics based on 789 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Kuwait in 2026, based on market share.

The most popular is Odoo with a share of 26.3%, followed by Microsoft Dynamics 365 with 18.4% and Zendesk with 15.8%.

Odoo 26.3%
Microsoft Dynamics 365 18.4%
Zendesk 15.8%
HubSpot CRM 13.2%
Zoko 10.5%
Salesforce 7.9%
Brevo 5.3%
ActiveCampaign 2.6%
Bitrix24 2.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Kuwait than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Odoo ^(-7)
2. Microsoft Dynamics 365 ^(-7)
5. Zoko ^(-24)

✨ Best CRM Systems

Below is a more detailed list of 9 CRM systems used on sites from Kuwait, ranked by their market share.

Rank	Name	Market share
1	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	26.3%
2	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	18.4%
3	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	15.8%
4	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	13.2%
5	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	10.5%
6	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	7.9%
7	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	5.3%
8	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.6%
9	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	2.6%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 789 websites from Kuwait.
We currently track the presence of 64 CRM systems across the web.
Of these, 9 were detected on websites from Kuwait.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.