⚡ CRM in Qatar

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Qatar is a Western Asian country with a population of over 3 million people.

According to our data, customer relationship management systems are used on 5.6% of websites from Qatar.

Statistics based on 726 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Qatar in 2026, based on market share.

The most popular is Microsoft Dynamics 365 with an impressive share of 46.3%, followed by Zendesk with 14.6% and Brevo with 7.3%.

Microsoft Dynamics 365 46.3%
Zendesk 14.6%
Brevo 7.3%
Odoo 7.3%
Zoko 7.3%
Salesforce 4.9%
Bitrix24 4.9%
ActiveCampaign 2.4%
Kustomer 2.4%
Ellucian CRM Recruit 2.4%
Other 0.2%

🚀 Highlights

Here is a list of the top systems that are more popular in Qatar than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Microsoft Dynamics 365 ^(-8)
4. Odoo ^(-4)
5. Zoko ^(-25)
9. Kustomer ^(-11)
10. Ellucian CRM Recruit ^(-35)

✨ Best CRM Systems

Below is a more detailed list of 10 CRM systems used on sites from Qatar, ranked by their market share.

Rank	Name	Market share
1	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	46.3%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	14.6%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	7.3%
4	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	7.3%
5	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	7.3%
6	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	4.9%
7	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	4.9%
8	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.4%
9	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	2.4%
10	Ellucian CRM Recruit Reston, Virginia, United States A recruitment and admissions software platform designed for higher education institutions to attract, engage, and enroll prospective students. $37,000+/year	2.4%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 726 websites from Qatar.
We currently track the presence of 63 CRM systems across the web.
Of these, 10 were detected on websites from Qatar.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.