Birdeye

Palo Alto, California, United States

Birdeye is an agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions.

It uses AI agents to automate review requests and responses, optimize business listings across 50+ directories, assist with local search visibility, power web chat and messaging, support social publishing and surveys, and provide analytics and benchmarking.

According to our data, Birdeye ranks 28th among the customer review platforms we track.
It has 0.6% of the customer review market share and is present on 0.03% of all websites.

πŸ’Έ Pricing

Birdeye is a commercial product priced starting at $299 per month.

$299+/month

πŸ“Š Rankings and Market Share

πŸ† Birdeye Awards

⚑ Sites Using Birdeye

We have data on 880 websites that use the Birdeye customer review website. Here is a list of some of the top ranked ones.

The highest rated site using Birdeye is birdeye.com.

πŸ“ˆ Usage Statistics

Most of the sites that use Birdeye:

Most of the sites using Birdeye are from the United States.

  • United States 92%
  • Australia 3.3%
  • Canada 2.4%
  • United Kingdom 1.5%
  • Afghanistan 0.2%
  • India 0.2%
  • Japan 0.2%
  • Mexico 0.2%
  • Slovenia 0.2%

Most Birdeye users speak English.

  • English 99.9%
  • Spanish 0.1%

The Birdeye customer review website is especially popular on .com top-level domains.

  • .com 89.3%
  • .net 2.7%
  • .org 2.7%
  • .com.au 2.5%
  • .ca 0.7%
  • .co.uk 0.6%
  • .edu 0.5%
  • .us 0.5%
  • .insure 0.1%
  • Other 0.4%

The primary market segments for websites utilizing Birdeye include marketing and merchandising, health, and business.

  • Marketing/Merchandising 35.6%
  • Health 18.7%
  • Business 8.7%
  • Finance/Banking 7.6%
  • Real Estate 7.3%
  • Online Shopping 5.9%
  • Travel 2.8%
  • Fashion/Beauty 2.8%
  • Education/Reference 2.4%
  • Other 8.2%

πŸ•΅οΈ Similar Technologies

These are some of the best Birdeye alternatives.

RankName
18
Podium
Lehi, Utah, United States

An AI-powered lead management and communication platform.

$249+/month
24
Athos Commerce
San Antonio, Texas, United States

An e-commerce search, product discovery, and AI-powered personalization platform formed through the merger of Searchspring, Klevu, and Intelligent Reach under one brand.

$699+/month
29
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month
52
GatherUp
Westminster, Colorado, United States

A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.

70
Chatmeter
San Diego, California, United States

An AI-powered reputation management platform that enables the monitoring of online reviews and social media.

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

Where is Birdeye's headquarters?

Birdeye is located in Palo Alto, California, United States.

Does Birdeye offer a free plan?

No, Birdeye is a paid solution.

How much does it cost per month?

The pricing for Birdeye starts at $299 per month.

Which country uses Birdeye the most?

The majority of Birdeye users are from the United States.

Who uses Birdeye?

According to our data, Birdeye is used on hundreds of sites, including such established ones as pennymac.com, ahs.com, and davidsbridal.com.

Do academic institutions use Birdeye?

Yes. In total, we know of 4 academic websites in the United States that use Birdeye.

How does Birdeye compare to its competitors?

Birdeye is a moderately popular customer review platform, ranking ahead of 48 other customer review platforms we track.

What are the alternatives to Birdeye?

Alternatives and possible competitors to Birdeye may include Podium, GatherUp, and Chatmeter.

Statistics were last calculated on .
For details, see our methodology and disclaimer.