⚡ Customer Reviews in Austria

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

Austria is a Central European country with a population of over 9 million people.

According to our data, customer review platforms are used on 3.2% of websites from Austria.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in Austria in 2026, based on market share.

The most popular is Tripadvisor with a share of 27.9%, followed by Trusted Shops with 26.1% and Trustpilot with 18%.

Tripadvisor 27.9%
Trusted Shops 26.1%
Trustpilot 18%
Trustindex 9.4%
Judge.me 3.7%
eKomi 3.2%
Reviews.io 2.6%
Bazaarvoice 1.9%
Yotpo 1.8%
Idealo 1.5%
ShopVote 1.4%
Trustami 1.2%
Google Customer Reviews 1.1%
Restaurant Guru 1.1%
Capterra 1.1%

🚀 Highlights

Here is a list of the top websites that are more popular in Austria than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trusted Shops ^(-6)
6. eKomi ^(-20)
7. Reviews.io ^(-5)
8. Bazaarvoice ^(-6)
10. Idealo ^(-28)
11. ShopVote ^(-38)
12. Trustami ^(-32)
14. Restaurant Guru ^(-25)
15. Capterra ^(-2)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 41 customer review websites used on sites from Austria, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	27.9%
2	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	26.1%
3	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	18%
4	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	9.4%
5	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	3.7%
6	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	3.2%
7	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	2.6%
8	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.9%
9	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	1.8%
10	Idealo Berlin, Germany A German customer review and price comparison portal. $$$	1.5%
11	ShopVote Munich, Germany A German rating platform for online stores. Free€199+/year	1.4%
12	Trustami Berlin, Germany A customer feedback management platform that aggregates a company's reviews from hundreds of platforms and displays them on a trust badge. Free€19.99+/month	1.2%
13	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.1%
14	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	1.1%
15	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.1%
16	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.7%
17	Shopauskunft Leipzig, Germany A German review collection platform. Free€24.90/month	0.6%
18	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	0.5%
19	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.5%
20	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.4%
21	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.4%
22	Ceneo Wrocław, Poland A Polish online marketplace and price comparison platform. $$$	0.4%
23	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	0.3%
24	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.3%
25	PowerReviews Chicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions. $25,000+/year	0.3%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 29,066 websites from Austria.
Statistics were last calculated on March 30, 2026.
For details, see our methodology and disclaimer.