⚡ Customer Reviews in China

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

China is an East Asian country with a population of around 1.4 billion people.

According to our data, customer review platforms are used on 0.5% of websites from China.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in China in 2026, based on market share.

The most popular is Judge.me with an impressive share of 43%, followed by Trustpilot with 30.3% and Tripadvisor with 8.8%.

🚀 Highlights

Here is a list of the top websites that are more popular in China than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 31 customer review websites used on sites from China, ranked by their market share.

RankNameMarket share
1
Judge.me
London, United Kingdom

An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores.

Free$15/month
2
Trustpilot
Copenhagen, Denmark

A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.

Free$299+/month
3
Tripadvisor
Needham, Massachusetts, United States

A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide.

$$$
4
Loox
Tel Aviv, Israel

A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends.

$12.99+/month
5
Ryviu
Thai Nguyen, Vietnam

An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores.

Free$6.99+/month
6
Yotpo
New York, United States

A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite.

Free$15+/month
7
G2
Chicago, Illinois, United States

A B2B software and services review platform.

Free$$$
8
Stamped
Vancouver, British Columbia, Canada

An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard.

$23+/month
9
Bazaarvoice
Austin, Texas, United States

A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing.

$6,500+/year
10
Capterra
Stamford, Connecticut, United States

A technology review platform focused on the software industry.

Free$$$
11
Google Customer Reviews
Mountain View, California, United States

A free service that allows website owners to collect feedback from customers who've made a purchase on their site.

Free
12
ResellerRatings
Cleveland, Ohio, United States

A review management platform that collects and analyzes brand and product reviews.

Free$349+/month
13
Trustindex
Budapest, Hungary

A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets.

$65+/year
14
GetApp
Stamford, Connecticut, United States

A software review platform with a focus on SaaS and Cloud based apps.

Free$$$
15
SourceForge Business Software
San Diego, California, United States

A software repository and business software comparison platform.

$415+/month
16
Trusted Shops
Cologne, Germany

A German online platform that provides customer reviews, a trusted certification mark, and buyer protection.

€40+/month
17
Facebook Reviews
Menlo Park, California, United States

A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services.

Free
18
Yelp
San Francisco, California, United States

An American crowd-sourced review platform where users publish ratings and written feedback about local businesses.

Free$180+/month
19
Senja
London, United Kingdom

A free tool to automate your testimonial and case study collection.

Free$29+/month
20
Clutch
Washington, DC, United States

A B2B marketplace that offers client feedback through verified reviews.

Free$499+/year
21
eKomi
Berlin, Germany

A German customer feedback and review management platform.

$65+/month
22
WP Ultimate Review
Dhaka, Bangladesh

A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data.

Free$29+/year
23
Better Business Bureau
Arlington, Virginia, United States

An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

Free$510+/year
24
Shopper Approved
Ogden, Utah, United States

A review platform that helps businesses collect and display genuine reviews from verified customers.

$$$
25
WP Review
Singapore

A WordPress plugin that helps website owners add review functionality to their sites.

Free$67/year

👉 See Also

Data is based on the analysis of 82,655 websites from China.
Statistics were last calculated on .
For details, see our methodology and disclaimer.