⚡ Customer Reviews in Germany

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

Germany is a Central European country with a population of around 84 million people.

According to our data, customer review platforms are used on 3.8% of websites from Germany.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in Germany in 2026, based on market share.

The most popular is Trusted Shops with an impressive share of 39.5%, followed by Trustpilot with 17.2% and Trustindex with 8.9%.

Trusted Shops 39.5%
Trustpilot 17.2%
Trustindex 8.9%
Judge.me 7.5%
Idealo 5.8%
Tripadvisor 5.6%
eKomi 4.8%
Reviews.io 4%
Trustami 3.8%
ShopVote 3.4%
Shopauskunft 1.9%
Loox 1.9%
Google Customer Reviews 1.8%
Bazaarvoice 1.7%
Yotpo 1.7%

🚀 Highlights

Here is a list of the top websites that are more popular in Germany than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Trusted Shops ^(-7)
3. Trustindex ^(-1)
5. Idealo ^(-31)
7. eKomi ^(-19)
8. Reviews.io ^(-4)
9. Trustami ^(-35)
10. ShopVote ^(-38)
11. Shopauskunft ^(-48)
16. Capterra ^(-1)
17. WP Review ^(-3)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 54 customer review websites used on sites from Germany, ranked by their market share.

Rank	Name	Market share
1	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	39.5%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	17.2%
3	Trustindex Budapest, Hungary A subscription-based review management service that provides customizable website widgets such as review widgets, image widgets, and review certificates. $65+/year	8.9%
4	Judge.me London, United Kingdom An e-commerce review platform that can be customized to seamlessly align with your brand's identity and messaging. Free$15/month	7.5%
5	Idealo Berlin, Germany A German customer review and price comparison portal. $$$	5.8%
6	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that provides detailed reviews, ratings, and booking options for hotels, restaurants, and attractions worldwide. $$$	5.6%
7	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	4.8%
8	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	4%
9	Trustami Berlin, Germany A customer feedback management platform that aggregates a company's reviews from hundreds of platforms and displays them on a trust badge. Free€19.99+/month	3.8%
10	ShopVote Munich, Germany A German rating platform for online stores. Free€199+/year	3.4%
11	Shopauskunft Leipzig, Germany A German review collection platform. Free€24.90/month	1.9%
12	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.9%
13	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.8%
14	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.7%
15	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	1.7%
16	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.1%
17	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	1%
18	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.8%
19	Yelp San Francisco, California, United States A crowd-sourced review platform where people can write reviews about local businesses. Free$180+/month	0.5%
20	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	0.5%
21	Stamped Vancouver, British Columbia, Canada A reviews and loyalty platform for e-commerce. $23+/month	0.5%
22	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	0.4%
23	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.4%
24	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.4%
25	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.3%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 217,287 websites from Germany.
Statistics were last calculated on February 12, 2026.
For details, see our methodology and disclaimer.