⚡ Customer Reviews in the United Kingdom

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

The United Kingdom of Great Britain and Northern Ireland (UK) is a Western European country with a population of over 67 million people.

According to our data, customer review platforms are used on 8.3% of websites from the United Kingdom.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in the United Kingdom in 2026, based on market share.

The most popular is Trustpilot, which dominates the market with an overwhelming 50.6% share.
It is followed by Tripadvisor with 11.6% and Reviews.io with 8.2%.

Trustpilot 50.6%
Tripadvisor 11.6%
Reviews.io 8.2%
Trustindex 7.8%
Judge.me 7.6%
Feefo 6.6%
Yotpo 4.9%
Trusted Shops 2.1%
Google Customer Reviews 1.6%
Stamped 1.5%
Bazaarvoice 1.5%
Loox 1.5%
Facebook Reviews 1.2%
Capterra 1.1%
G2 1%

🚀 Highlights

Here is a list of the top websites that are more popular in the United Kingdom than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Reviews.io ^(-9)
6. Feefo ^(-17)
9. Google Customer Reviews ^(-1)
10. Stamped ^(-1)
11. Bazaarvoice ^(-3)
13. Facebook Reviews ^(-3)
14. Capterra ^(-3)
17. WP Review ^(-3)
18. EmbedSocial ^(-4)
20. Trustist ^(-48)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 62 customer review websites used on sites from the United Kingdom, ranked by their market share.

Rank	Name	Market share
1	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	50.6%
2	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	11.6%
3	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	8.2%
4	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	7.8%
5	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	7.6%
6	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	6.6%
7	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	4.9%
8	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	2.1%
9	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.6%
10	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	1.5%
11	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.5%
12	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.5%
13	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	1.2%
14	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.1%
15	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1%
16	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.9%
17	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	0.7%
18	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	0.6%
19	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.6%
20	Trustist York, United Kingdom A customer reviews aggregator platform that enables you to combine all your positive feedback into one place.	0.5%
21	RaveCapture Birmingham, Alabama, United States A review management platform that integrates with Shopify, BigCommerce, WooCommerce, Magento, Volusion, PrestaShop, OpenCart and more.	0.4%
22	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	0.3%
23	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	0.3%
24	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.3%
25	ReviewsOnMyWebsite Edmonton, Alberta, Canada A cloud-based software that allows businesses to collect, monitor, and display customer reviews on their websites. $9+/month	0.3%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 157,488 websites from the United Kingdom.
Statistics were last calculated on March 29, 2026.
For details, see our methodology and disclaimer.