⚡ Customer Review Platforms in Vietnam

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Vietnam is a Southeast Asian country with a population of over 99 million people.

According to our data, customer review platforms are detected on 1.8% of websites from Vietnam.

Statistics based on 27K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Vietnam in 2026, based on market share.

The most popular is Tripadvisor, which dominates the market with an overwhelming 55.3% share.
It is followed by Trustpilot with 8.4% and Judge.me with 6.1%.

Tripadvisor 55.3%
Trustpilot 8.4%
Judge.me 6.1%
Clutch 5.3%
WP Review 4.7%
Bark 4.5%
Google Customer Reviews 4.1%
Trustindex 3.7%
Agoda 2.7%
Facebook Reviews 2.2%
Yotpo 1.6%
Booking.com 1.6%
Loox 1.4%
G2 1.4%
ProvenExpert 1.4%

🚀 Highlights

Here is a list of the top platforms that are more popular in Vietnam than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
4. Clutch ^(-11)
5. WP Review ^(-15)
6. Bark ^(-56)
7. Google Customer Reviews ^(-4)
9. Agoda ^(-64)
10. Facebook Reviews ^(-7)
12. Booking.com ^(-13)
17. WP Ultimate Review ^(-28)
19. Google Review Widget ^(-41)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 33 customer review platforms used on sites from Vietnam, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	55.3%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	8.4%
3	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	6.1%
4	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	5.3%
5	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	4.7%
6	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals across more than 1,500 service categories, including home services, legal, financial, design, education, and entertainment.	4.5%
7	Google Customer Reviews Mountain View, California, United States A free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys. Free	4.1%
8	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	3.7%
9	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, operating as part of Booking Holdings, that allows users to search, compare, and book hotels, vacation rentals, and flights. Free$$$	2.7%
10	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	2.2%
11	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	1.6%
12	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	1.6%
13	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.4%
14	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1.4%
⏳	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	1.4%
16	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.2%
17	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	1%
18	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.8%
19	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.4%
20	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.4%
21	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.4%
22	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.4%
23	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.4%
24	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams. $200+/month	0.4%
25	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.4%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 27,118 websites from Vietnam.
We currently track the presence of 79 customer review platforms across the web.
Of these, 33 were detected on websites from Vietnam.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.