⚡ Customer Review Platforms in Vietnam

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Vietnam is a Southeast Asian country with a population of over 99 million people.

According to our data, customer review platforms are detected on 1.7% of websites from Vietnam.

Statistics based on 26K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Vietnam in 2026, based on market share.

The most popular is Tripadvisor, which dominates the market with an overwhelming 56.3% share.
It is followed by Trustpilot with 8.2% and Judge.me with 6.2%.

Tripadvisor 56.3%
Trustpilot 8.2%
Judge.me 6.2%
Bark 4.9%
WP Review 4.9%
Clutch 4.5%
Google Customer Reviews 3.9%
Trustindex 3.7%
Facebook Reviews 2.4%
Agoda 1.9%
G2 1.5%
Yotpo 1.5%
Loox 1.5%
Booking.com 1.3%
Bazaarvoice 1.3%

🚀 Highlights

Here is a list of the top platforms that are more popular in Vietnam than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
4. Bark ^(-55)
5. WP Review ^(-15)
6. Clutch ^(-9)
7. Google Customer Reviews ^(-4)
9. Facebook Reviews ^(-8)
10. Agoda ^(-63)
11. G2 ^(-2)
14. Booking.com ^(-12)
16. WP Ultimate Review ^(-29)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 32 customer review platforms used on sites from Vietnam, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	56.3%
2	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	8.2%
3	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	6.2%
4	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	4.9%
5	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	4.9%
6	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	4.5%
7	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	3.9%
8	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	3.7%
9	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	2.4%
10	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, operating as part of Booking Holdings, that allows users to search, compare, and book hotels, vacation rentals, and flights. Free$$$	1.9%
11	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	1.5%
12	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	1.5%
13	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.5%
14	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	1.3%
15	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	1.3%
16	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	1.1%
17	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.9%
18	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.4%
19	Sitejabber Menlo Park, California, United States A consumer review platform that helps people avoid fraudulent websites and find good ones. $200+/month	0.4%
20	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	0.4%
21	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.4%
22	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	0.4%
23	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	0.4%
24	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.4%
25	ProductReview.com.au Sydney, Australia A website devoted to providing consumer opinions on products, services and businesses in Australia.	0.2%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 26,720 websites from Vietnam.
We currently track the presence of 78 customer review platforms across the web.
Of these, 32 were detected on websites from Vietnam.
Statistics were last calculated on June 29, 2026.
For more details, see our methodology and disclaimer.