📈 Customer Feedback Tools Ranked #26–#50

See the Top 25
Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

The following list shows the customer feedback tools ranked from 26th to 50th out of 90 currently tracked.

RankNameMarket share
26
Pendo
Raleigh, North Carolina, United States

A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback.

Free$8,000+/year
27
Medallia
San Francisco, California, United States

A customer experience management platform that helps companies listen, understand, and take action on employee feedback.

$20,000+/year
28
Marker.io
Brussels, Belgium

A website feedback and annotation tool that lets teams capture visual feedback, screenshots and detailed issue reports directly from web pages.

$59+/month
29
Cognito Forms
Columbia, South Carolina, United States

An online form builder with workflow automation that allows users to quickly create forms, add them to their website, and collect and process submissions.

Free$19+/month
30
Visual Form Builder
McCalla, Alabama, United States

A plugin that allows you to build and manage all kinds of forms for your WordPress website in one place.

FreeOpen source$29
31
Tally
Ghent, Belgium

A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding.

Free$29+/month
32
Crema
Seoul, Korea

A Korean customer review management system.

Free$10+/month
33
Formstack
Fishers, Indiana, United States

A data capture and activation platform offering a drag-and-drop form builder, digital signature collection, an open API, and seamless integrations with 250+ leading software tools.

$99+/month
34
Formspree
Austin, Texas, United States

A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server.

Free$15+/month
35
FormAssembly
Bloomington, Indiana, United States

A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations.

$83+/month
36
GetFeedback
San Mateo, California, United States

A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps.

$$$
37
Yandex Forms
Moscow, Russia

A free form builder from the Russian company Yandex.

Free
38
Userback
Brisbane, Australia

A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

Free$9+/month
39
Usersnap
Linz, Austria

A versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Free€49+/month
40
Maze

A continuous product discovery platform that empowers product teams to collect and consume user insights.

41
Formsite
Fishers, Indiana, United States

An online form builder that allows you to create professional online forms, surveys and workflows.

$24.95+/month
42
Alchemer
Louisville, Colorado, United States

An online survey platform with workflow automation and over 400 integrations.

$55+/user/month
43
Survicate
Warsaw, Poland

A customer feedback platform that covers all types of surveys, from NPS and CSAT to feedback buttons for collecting continuous feedback.

Free$99+/month
44
FormRun
Tokyo, Japan

A Japanese online form builder.

45
Senja
London, United Kingdom

A free tool to automate your testimonial and case study collection.

Free$29+/month
46
GatherUp
Westminster, Colorado, United States

A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.

47
UserReport
Copenhagen, Denmark

A freemium set of user engagement tools that help you conduct online surveys and understand user satisfaction.

Free$$$
48
User Feedback
West Palm Beach, Florida, United States

A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions.

FreeOpen source$49.50+/year
49
Trustmary
Jyväskylä, Keski-Suomi, Finland

A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews.

$194+/month
50
VideoAsk
Barcelona, Spain

An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences.

Free$30+/month

👉 See Also

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