⚡ Customer Feedback Tools in the United Arab Emirates

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

The United Arab Emirates is a Western Asian country with a population of over 10 million people.

According to our statistics, customer feedback tools are used on 24.7% of websites from the United Arab Emirates.

Statistics based on 10K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top feedback tools in the United Arab Emirates in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 66.8% share.
It is followed by Hotjar with 10.7% and WPForms with 8.8%.

Contact Form 7 66.8%
Hotjar 10.7%
WPForms 8.8%
MetForm 3.6%
HubSpot Forms 3.6%
Gravity Forms 2.6%
Google Forms 1.7%
Forminator 1.5%
Formidable Forms 1.2%
Crazy Egg 1.2%
Lucky Orange 1.1%
Zoho Forms 1%
Typeform 0.9%
Mouseflow 0.8%
Quform 0.6%

🚀 Highlights

Here is a list of the top tools that are more popular in the United Arab Emirates than worldwide.
Differences between global and country rankings are shown in parentheses.

3. WPForms ^(-2)
4. MetForm ^(-8)
5. HubSpot Forms ^(-1)
8. Forminator ^(-7)
12. Zoho Forms ^(-12)
15. Quform ^(-6)
18. Formspree ^(-14)
19. Microsoft Forms ^(-3)
23. Medallia ^(-5)
24. Web3Forms ^(-27)

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 52 feedback tools used on sites from the United Arab Emirates, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	66.8%
2	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	10.7%
3	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms. FreeOpen source$49.50+/year	8.8%
4	MetForm Dhaka, Bangladesh A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding. FreeOpen source$44.10+/year	3.6%
5	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$10+/seat/month	3.6%
6	Gravity Forms Virginia Beach, Virginia, United States A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites. $59+/year	2.6%
7	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	1.7%
8	Forminator Melbourne, Australia A freemium drag-and-drop WordPress form builder plugin that enables users to create contact forms, payment forms, quizzes, polls, and interactive calculators. FreeOpen source$50+/year	1.5%
9	Formidable Forms Riverton, Utah, United States A forms plugin for WordPress that provides a drag-and-drop builder to create contact forms, surveys, quizzes, payment and calculator forms, user registration, and custom data-driven applications. FreeOpen source$39.50+/year	1.2%
10	Crazy Egg La Mirada, California, United States An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing. $29+/month	1.2%
11	Lucky Orange Overland Park, Kansas, United States A website analytics tool that helps track and visualize user behavior with heatmaps, session recordings, and surveys. Free$39+/month	1.1%
12	Zoho Forms Chennai, India An online form builder that enables users to create, share, and collect data through customizable forms, available as a web application and mobile apps for iOS and Android. Free$12+/month	1%
13	Typeform Barcelona, Spain A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs. Free$39+/month	0.9%
14	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	0.8%
15	Quform London, United Kingdom A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding. $34	0.6%
16	JotForm San Francisco, California, United States An online form builder that enables users to create, customize, share, and manage web forms, surveys, and data collection tools without coding. Free$39+/month	0.5%
17	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	0.5%
18	Formspree Austin, Texas, United States A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server. Free$15+/month	0.4%
19	Microsoft Forms Redmond, Washington, United States A web-based app that lets individuals, small businesses, schools, and government organizations easily create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	0.3%
20	123 Form Builder Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo. Free$37+/month	0.3%
21	Qualtrics Provo, Utah, United States A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports. Free$420+/month	0.3%
22	SurveyMonkey San Mateo, California, United States An online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data. Free$99+/month	0.2%
23	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.2%
24	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.2%
25	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	0.2%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 10,043 websites from the United Arab Emirates.
We currently track the presence of 90 feedback tools across the web.
Of these, 52 were detected on websites from the United Arab Emirates.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.