⚡ Customer Feedback Tools in Malta

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

Malta is a Southern European island country with a population of around 540 thousand people.

According to our statistics, customer feedback tools are used on 21.3% of websites from Malta.

Statistics based on 1K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top feedback tools in Malta in 2026, based on market share.

The most popular is Contact Form 7, which dominates the market with an overwhelming 62.7% share.
It is followed by Hotjar with 12.5% and Gravity Forms with 12%.

Contact Form 7 62.7%
Hotjar 12.5%
Gravity Forms 12%
WPForms 5%
Formidable Forms 3.7%
Google Forms 2.6%
HubSpot Forms 1.6%
Crazy Egg 1.6%
UserVoice 1.6%
MetForm 1%
Microsoft Forms 1%
Typeform 0.8%
Forminator 0.8%
Quform 0.5%
Ninja Forms 0.5%

🚀 Highlights

Here is a list of the top tools that are more popular in Malta than worldwide.
Differences between global and country rankings are shown in parentheses.

5. Formidable Forms ^(-2)
9. UserVoice ^(-22)
10. MetForm ^(-2)
11. Microsoft Forms ^(-2)
13. Forminator ^(-3)
14. Quform ^(-8)
16. ProvenExpert ^(-3)
17. 123 Form Builder ^(-4)
18. Canny ^(-35)
20. Web3Forms ^(-29)

✨ Best Feedback Tools

Below is a more detailed list of the top 25 of the 28 feedback tools used on sites from Malta, ranked by their market share.

Rank	Name	Market share
1	Contact Form 7 Fukuoka, Japan A free WordPress plugin that allows users to create and customize contact forms and other types of forms for their websites. FreeOpen source	62.7%
2	Hotjar St. Julian's, Malta A web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback. Free$49+/month	12.5%
3	Gravity Forms Virginia Beach, Virginia, United States A WordPress plugin that enables site owners to create and manage online forms for collecting data directly within WordPress websites. $59+/year	12%
4	WPForms West Palm Beach, Florida, United States A WordPress form builder plugin with a drag-and-drop editor that lets users create contact, payment, survey, registration, and other custom forms. FreeOpen source$49.50+/year	5%
5	Formidable Forms Riverton, Utah, United States A WordPress plugin for building contact forms, surveys, quizzes, payment and calculator forms, user registrations, and custom data-driven applications through a drag-and-drop interface. FreeOpen source$39.50+/year	3.7%
6	Google Forms Mountain View, California, United States A cloud-based data collection and survey management software included in Google Workspace that lets users build, share, and collaborate on online forms, quizzes, and surveys in real time. Free$7+/user/month	2.6%
7	HubSpot Forms Cambridge, Massachusetts, United States An online form builder included in HubSpot Marketing Hub that lets users create and embed custom lead capture and contact forms without coding. Free$10+/seat/month	1.6%
8	Crazy Egg La Mirada, California, United States An analytics platform that allows users to track visitor behavior and optimize conversions using heatmaps, session recordings, click tracking, scrollmaps, and A/B testing. $29+/month	1.6%
9	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	1.6%
10	MetForm Dhaka, Bangladesh A drag-and-drop WordPress form builder plugin for Elementor that lets users visually design custom forms without coding. FreeOpen source$44.10+/year	1%
11	Microsoft Forms Redmond, Washington, United States A web-based app that lets users create surveys, quizzes, polls, and other types of forms. Free$19.99+/year	1%
12	Typeform Barcelona, Spain A cloud-based online form building and survey software that lets users create interactive forms, surveys, quizzes, and conversational experiences with customizable designs. Free$39+/month	0.8%
13	Forminator Melbourne, Australia A freemium drag-and-drop WordPress form builder plugin that enables users to create contact forms, payment forms, quizzes, polls, and interactive calculators. FreeOpen source$50+/year	0.8%
14	Quform London, United Kingdom A commercial WordPress form builder plugin that lets users create custom forms with a visual drag-and-drop interface without coding. $34	0.5%
15	Ninja Forms Cleveland, Tennessee, United States A WordPress form builder with 28+ free drag-and-drop form fields, default values, calculations, customizable success messages and more. FreeOpen source$59.40+/year	0.5%
16	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	0.3%
17	123 Form Builder Online form builder for creating forms and surveys with 3000+ form templates and 45+ integrations with third-party tools including Salesforce, Zendesk, PayPal, Zapier, Mailchimp, HubSpot, and Marketo. Free$37+/month	0.3%
18	Canny Wilmington, Delaware, United States A product management tool focused on user feedback that centralizes customer suggestions, feature requests, and roadmap planning in one platform. Free$24+/month	0.3%
19	Qualtrics Provo, Utah, United States A cloud-based experience management platform used to create surveys, collect and store responses, analyze feedback, and generate reports. Free$420+/month	0.3%
20	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.3%
21	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £149+/month	0.3%
22	Tally Ghent, Belgium A freemium online form builder with a text document-style editor that lets users create and publish surveys, sign-up forms, payment and checkout forms, and other data collection pages without coding. Free$29+/month	0.3%
23	Qualaroo Santa Monica, California, United States A versatile customer experience software that helps you understand what your customers expect when they visit your website or app. Free$39.99/year	0.3%
24	Mouseflow Copenhagen, Denmark A behavior analytics platform designed to help businesses understand and enhance user experience and conversion rates on their websites. Free$39+/month	0.3%
25	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.3%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 1,799 websites from Malta.
We currently track the presence of 91 feedback tools across the web.
Of these, 28 were detected on websites from Malta.
Statistics were last calculated on November 12, 2026.
For more details, see our methodology and disclaimer.