Live Chat Software Ranked #51–#62 in South Africa by Market Share (2026)

📈 Live Chat Software Ranked #51–#62 in South Africa

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

South Africa is an African country with a population of over 60 million people.

Statistics based on 19K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 62nd out of 62 used on websites in South Africa.

Rank	Name	Market share
51	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.1%
52	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.1%
53	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.1%
54	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.1%
55	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.1%
56	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.1%
57	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.1%
58	7moor Beijing, China A Chinese cloud-based call center and customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email. $35+/month	0.1%
59	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.1%
60	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.1%
61	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.1%
62	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.1%

👉 See Also

🌎 Live Chats in other countries
- Angola
- Egypt
- Ghana

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 19,927 websites from South Africa.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 62 were detected on websites from South Africa.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.