⚡ Live Chat Software in Tanzania

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Tanzania is an East African country with a population of over 67 million people.

According to our data, live chat software is used on 6.9% of websites from Tanzania.

Statistics based on 743 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Tanzania in 2026, based on market share.

The most popular is Tawk.to, which dominates the market with an overwhelming 62.7% share.
It is followed by Chaty with 9.8% and Crisp with 7.8%.

🚀 Highlights

Here is a list of the top solutions that is more popular in Tanzania than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best Live Chat Software

Below is a more detailed list of 13 live chat software solutions used on sites from Tanzania, ranked by their market share.

RankNameMarket share
1
Tawk.to
Las Vegas, Nevada, United States

A free live chat software for websites.

Free
2
Chaty
Tel Aviv, Israel

A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

Free$15+/month
3
Crisp
Nantes, France

A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

Free€45+/month
4
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
6
GetButton
Helsinki, Finland

The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation.

$4.99+/month
7
Salesforce Chat
San Francisco, California, United States

A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026.

Legacy
8
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
9
Zendesk Chat
San Francisco, California, United States

A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

$19+/agent/month
10
Twilio
San Francisco, California, United States

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

Free$250+/month
11
Zoho SalesIQ
Chennai, India

A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

Free$10+/user/month
12
Freshchat
San Mateo, California, United States

A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

Free$19+/agent/month
13
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month

👉 See Also

🗃️ About This Data