Nuance

Microsoft, Redmond, Washington, United States

Nuance is a conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.

According to our data, Nuance ranks 105th among the live chat software we track.
It has 0.02% of the live chat market share and is present on 0.001% of all websites.

πŸ“Š Rankings and Market Share

⚑ Sites Using Nuance

We have data on 20 websites that use the Nuance live chat software solution.

The highest rated site using Nuance is wellsfargo.com.

#WebsiteRankCountryLanguage
1 wellsfargo.com #1,055 United States English
2 bell.ca #2,294 Canada English
3 tracfone.com #6,846 United States English
4 straighttalk.com #13,530 United States English
5 totalwireless.com #18,900 United States English
6 centerwellpharmacy.com #22,628 United States English
7 virginplus.ca #23,235 United Kingdom English
8 tatrabanka.sk #31,302 Slovakia Slovak
9 tax.gov.ae #58,943 United Arab Emirates Arabic
10 go365.com #66,434 United States English
11 support.bell.ca Canada English
12 qure.ai #189,116 English
13 businessandindustry.co.uk #1,062,812 United Kingdom British English
14 quotemehappy.claims #4,155,823 United Kingdom British English
15 aliant.bell.ca Canada English
16 shop.albertsons.com United States English
17 developer.firstnet.com United States English
18 my.fisglobal.com United States English
19 jbsi.cat Spain Catalan
20 shop.pavilions.com United States English

πŸ“ˆ Usage Statistics

Most of the sites that use Nuance:

Most of the sites using Nuance are from the United States, Canada, and the United Kingdom.

  • United States 52.6%
  • Canada 15.8%
  • United Kingdom 15.8%
  • Slovakia 5.3%
  • Spain 5.3%
  • United Arab Emirates 5.3%

Most Nuance users speak English, Arabic, or Slovak.

  • English 85%
  • Arabic 5%
  • Slovak 5%
  • Catalan 5%

The Nuance live chat software solution is especially popular on .com, .ca, and .co.uk top-level domains.

  • .com 50%
  • .ca 20%
  • .co.uk 5%
  • .gov.ae 5%
  • .sk 5%
  • .cat 5%
  • .ai 5%
  • .claims 5%

The primary market segments for websites utilizing Nuance include Internet services, finance and banking, and business.

  • Internet Services 40%
  • Finance/Banking 20%
  • Business 10%
  • Online Shopping 10%
  • Health 10%
  • Pharmacy 10%

πŸ•΅οΈ Similar Technologies

These are some of the best Nuance alternatives.

RankName
3
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
4
JivoChat
VitΓ³ria, EspΓ­rito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
25
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
72
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

What is the company behind Nuance?

Nuance is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Which country uses Nuance the most?

The majority of Nuance users are from the United States.

Who uses Nuance?

According to our data, Nuance is used on at least 20 sites, including such established ones as wellsfargo.com, bell.ca, and tracfone.com.

Is Nuance used on government websites?

Yes, for example, it is used by tax.gov.ae.

What are the alternatives to Nuance?

Alternatives and possible competitors to Nuance may include Dynamics 365 Customer Service, Genesys Cloud CX, and LiveChat.

πŸ‘‰ See Also

Statistics were last calculated on .
For details, see our methodology and disclaimer.