🆚 Appcues vs. Elevio

Type

Digital adoption platform
Customer support technology

About

Appcues is a no-code product adoption platform that enables non-technical teams to build and manage in-app onboarding tours, announcements, and surveys without engineering support.

It offers a point-and-click Chrome extension builder for editing experiences on a live application, and supports multi-step flows, checklists, launchpads, pins, banners, and in-app Net Promoter Score surveys.

Read more…

Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.

It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.

Headquarters

Boston, Massachusetts, United States
Melbourne, Victoria, Australia

Website

Pricing

Free version ❌
$3,600+/year
Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year

Categories

Digital Adoption › Rank #6
Digital Adoption › Rank #4
Customer Support › Rank #13

Popularity

Determined by the number of sites using each technology.

Elevio customer support technology is 1.5 times more popular than Appcues.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Elevio is more popular in the United States, Australia, and Canada, while Appcues is more popular in the United Kingdom, Germany, and the Netherlands.
United States
Australia
Canada
United Kingdom
France
Switzerland
Denmark
Germany
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Elevio is more popular among sites focused on business, non-profit, advocacy and NGO, and education and reference, while Appcues is more commonly used on Internet services, finance and banking, and real estate sites.
Business
Non-Profit/Advocacy/NGO
Education/Reference
Marketing/Merchandising
Online Shopping
Health
Internet Services
Travel
Sports
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#9,446
View more ➝
Name
Rank
#2,671
#16,214
#24,977
#27,421
View more ➝

See also

🗃️ About This Data