🆚 Botpress vs. Intercom

Type

Live chat software
Live chat software

About

Botpress is an all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Quebec City, Canada
San Francisco, California, United States

Website

Pricing

Free version ✔️ 100 conversations
Plus
(250+ conversations)
$189+/month
Team
(1,500+ conversations)
$939+/month
Free version ❌Free 14-day trial
Essential (per seat) $39/month
Advanced (per seat) $99/month
Expert (per seat) $139/month

Categories

Live Chats › Rank #47
Live Chats › Rank #5
Customer Support › Rank #4
Digital Adoption › Rank #1

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 14 times more popular than Botpress.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Germany, while Botpress is more popular in Italy, the Czech Republic, and Nepal.
United States
United Kingdom
Germany
Australia
Canada
France
Netherlands
Italy
Spain
Czech Republic

Awards

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than Botpress in all market segments.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#25,040
#30,688
#43,408
#48,812
View more ➝
Name
Rank
#1,053
View more ➝

See also

🗃️ About This Data