🆚 Chatwoot vs. WhatsApp
- 📈 WhatsApp is much more popular than Chatwoot.
- 🌍 WhatsApp is more popular in all countries.
Chatwoot
WhatsAppType
About
Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.
It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.
WhatsApp is a cross-platform instant messaging and Voice over IP (VoIP) service owned by Meta that enables private messaging, media sharing, and internet-based voice and video communication.
It allows users to send text and voice messages, share photos, videos, documents, and locations, and make voice and video calls including group calls. It also supports end-to-end encryption and provides a Business API for large-scale messaging and automation.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 4th most popular in Brazil in the Customer Support category.
- ⭐ 7th most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Brazil in the Instant Messaging category.
- 🥇 Most popular in India in the Instant Messaging category.
- 🥇 Most popular in Spain in the Instant Messaging category.
- 🥇 Most popular in Indonesia in the Instant Messaging category.
- 🥇 Most popular in Turkey in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Meta company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,603,958 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.