🆚 Chaty vs. Crisp

Type

Live chat software
Live chat software

About

Chaty is a website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

It supports more than 20 channels including WhatsApp, Messenger, Telegram, Viber, WeChat, Line, SMS, email and phone links, and offers customization options for button placement, display rules, triggers, and multi-channel routing.

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Headquarters

Tel Aviv, Israel
Nantes, France

Website

Pricing

Free version ✔️ Up to 500 visitors/month
Basic
(up to 10K visitors)
$15/month
Pro
(up to 50K visitors)
$39/month
Growth
(up to 150K visitors)
$79/month
Free version ✔️ 2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month

Categories

Live Chats › Rank #9
Live Chats › Rank #10
Customer Support › Rank #6

Popularity

Determined by the number of sites using each technology.

The Chaty software is 1.2 times more popular than Crisp.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Chaty is more popular in India, Thailand, and Spain, while Crisp is more popular in the United States, France, and Iran.
United States
India
France
Iran
United Kingdom
Thailand
Spain
Italy
Germany
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chaty is more popular among sites focused on travel, health, and government and military, while Crisp is more commonly used on online shopping, business, and Internet services sites.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Travel
Education/Reference
Fashion/Beauty
Blogs/Wiki
Software/Hardware
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#30,031
#44,631
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data