⚡ Live Chat Software in Egypt

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Egypt is a North African country with a population of over 112 million people.

According to our data, live chat software is used on 8.2% of websites from Egypt.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Egypt in 2026, based on market share.

The most popular is Chaty with a share of 23.3%, followed by Tawk.to with 20.8% and Shopify Inbox with 10.2%.

Chaty 23.3%
Tawk.to 20.8%
Shopify Inbox 10.2%
Tidio 6.4%
Zendesk Chat 5.5%
GetButton 5.5%
Crisp 4.7%
LiveChat 3%
Chatway 3%
Intercom 2.5%
Zoho SalesIQ 2.1%
Freshchat 1.3%
Chatra 1.3%
Chatbase 1.3%
Other 9.1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Egypt than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Chaty ^(-8)
3. Shopify Inbox ^(-1)
4. Tidio ^(-1)
6. GetButton ^(-7)
7. Crisp ^(-3)
9. Chatway ^(-41)
11. Zoho SalesIQ ^(-1)
12. Freshchat ^(-4)
13. Chatra ^(-15)
14. Chatbase ^(-9)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 34 live chat software solutions used on sites from Egypt, ranked by their market share.

Rank	Name	Market share
1	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	23.3%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	20.8%
3	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	10.2%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	6.4%
5	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	5.5%
6	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	5.5%
7	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	4.7%
8	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	3%
9	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	3%
10	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	2.5%
11	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	2.1%
12	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.3%
13	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	1.3%
14	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	1.3%
15	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.8%
16	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.8%
17	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.8%
18	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	0.8%
19	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.8%
20	Microsoft Copilot Studio Redmond, Washington, United States A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots. $200+/month	0.8%
21	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.8%
22	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.4%
23	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	0.4%
24	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.4%
25	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.4%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,875 websites from Egypt.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 34 were detected on websites from Egypt.
Statistics were last calculated on June 20, 2026.
For more details, see our methodology and disclaimer.