⚡ Live Chat Software in Egypt

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Egypt is a North African country with a population of over 112 million people.

According to our data, live chat software is used on 8.1% of websites from Egypt.

Statistics based on 3K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Egypt in 2026, based on market share.

The most popular is Chaty with a share of 23%, followed by Tawk.to with 19.5% and Shopify Inbox with 8.4%.

Chaty 23%
Tawk.to 19.5%
Shopify Inbox 8.4%
Tidio 7.7%
GetButton 6.1%
Zendesk Chat 5.7%
Call Now Button 4.6%
Crisp 3.1%
Chatway 2.7%
Intercom 1.9%
LiveChat 1.9%
Zoho SalesIQ 1.9%
Chatra 1.5%
Re:amaze 1.5%
Other 10.3%

🚀 Highlights

Here is a list of the top solutions that is more popular in Egypt than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Chaty ^(-8)
3. Shopify Inbox ^(-3)
5. GetButton ^(-11)
7. Call Now Button ^(-6)
8. Crisp ^(-2)
9. Chatway ^(-34)
13. Chatra ^(-18)
14. Re:amaze ^(-14)
15. Freshchat ^(-3)
16. Pure Chat ^(-10)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 35 live chat software solutions used on sites from Egypt, ranked by their market share.

Rank	Name	Market share
1	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	23%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	19.5%
3	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	8.4%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	7.7%
5	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	6.1%
6	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	5.7%
7	Call Now Button Amsterdam, Netherlands A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap. FreeOpen source$49.90/year	4.6%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	3.1%
9	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	2.7%
10	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	1.9%
11	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1.9%
12	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.9%
13	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	1.5%
14	Re:amaze Tempe, Arizona, United States A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat. $29+/user/month	1.5%
15	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	1.5%
16	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	1.1%
17	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.8%
18	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.8%
19	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	0.8%
20	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	0.8%
21	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice. Free$40+/month	0.8%
22	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.8%
23	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.8%
24	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	0.8%
25	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.4%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 3,225 websites from Egypt.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 35 were detected on websites from Egypt.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.