🆚 Crisp vs. Intercom Help Center

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Intercom Help Center allows users to publish articles that enable customers to self-serve and find support 24/7.

Headquarters

Nantes, France
San Francisco, California, United States

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ❌
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month

Categories

Live Chats › Rank #10
Customer Support › Rank #6
Customer Support › Rank #15

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software solution is 9 times more popular than Intercom Help Center.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular than Intercom Help Center in all countries.
United States
France
Iran
United Kingdom
Germany
India
Australia
Netherlands
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular than Intercom Help Center in all market segments.
Online Shopping
Internet Services
Business
Marketing/Merchandising
Education/Reference
Fashion/Beauty
Software/Hardware
Travel
Blogs/Wiki
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.