🆚 Crisp vs. User.com
- 📈 Crisp is much more popular than User.com.
- 🌎 Crisp is more popular in the United States, France, and the United Kingdom.
- 🌍 User.com is more popular in Poland.
Crisp
User.comType
About
Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.
It supports multichannel conversations including web chat, 
WhatsApp, 
Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.
User.com is a business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools.
Headquarters
Pricing
(4 seats, 5K customer profiles) €45/month
(10 seats, 50K customer profiles, 50 AI actions) €95/month
(20+ seats, 200K customer profiles, unlimited AI) €295/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in France in the Live Chats category.
- 🥇 Most popular in Iran in the Customer Support category.
- 🥇 Most popular in Iran in the Live Chats category.
- 🥈 Second most popular in France in the Customer Support category.
- 🥈 Second most popular in Turkey in the Customer Support category.
- 🥇 Most popular in Poland in the Identity Resolution category.
- ⭐ 4th most popular in Poland in the CRM category.
- ⭐ 5th most popular in Poland in the Live Chats category.
- ⭐ 7th most popular in Poland in the Marketing Automation category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,896,634 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.