🆚 Customerly vs. JivoChat
- 📈 JivoChat is much more popular than Customerly.
- 🌍 JivoChat is more popular in all countries.
- ⭐ Customerly is particularly popular in Italy.
Statistics based on 3.3M+ analyzed websites. About this data
JivoChatType
Live chat software
Live chat software
About
Customerly is an AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Headquarters
Dublin, Ireland
Vitória, Espírito Santo, Brazil
Pricing
Free version ❌Free 14-day trial
Core
(10 AI conversations)$19/seat/month
(10 AI conversations)$19/seat/month
Growth
(20 AI conversations)$69/seat/month
(20 AI conversations)$69/seat/month
Ultimate
(50 AI conversations)$99/seat/month
(50 AI conversations)$99/seat/month
Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)$336/year
(per agent)$336/year
Professional
(per agent)$504/year
(per agent)$504/year
Enterprise
(per agent)$672/year
(per agent)$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Categories
Popularity
Determined by the number of sites using each technology.
The JivoChat software is 214 times more popular than Customerly.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
JivoChat is more popular than Customerly in all countries.
Russia
Brazil
Ukraine
Belarus
Turkey
United States
Kazakhstan
United Kingdom
Chile
Moldova
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
JivoChat is more popular than Customerly in all market segments.
Marketing/Merchandising
Business
Online Shopping
Internet Services
Education/Reference
Health
Travel
Software/Hardware
Fashion/Beauty
Blogs/Wiki
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Ada
LiveChat
Zoho SalesIQ🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.