🆚 Dynamics 365 Customer Service vs. Tawk.to

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Microsoft Dynamics 365 Customer Service is a platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

Tawk.to is a free live chat software for websites.

It supports unlimited agents, unlimited chat history and websites, over 45 languages, real-time visitor monitoring, automated triggers, a built-in ticketing system, customizable widgets, and a JavaScript API for integrations.

Headquarters

Redmond, Washington, United States
Las Vegas, Nevada, United States

Website

Pricing

Free version ❌Free 30-day trial
Professional$600/user/year
Enterprise$1,260/user/year
Premium$2,340/user/year
Free ✔️
Tawk.to branding removal$29/month

Categories

Live Chats › Rank #72
Live Chats › Rank #1
Customer Support › Rank #30

Popularity

Determined by the number of sites using each technology.

The Tawk.to live chat software solution is 157 times more popular than Dynamics 365 Customer Service.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tawk.to is more popular than Dynamics 365 Customer Service in all countries.
United States
India
United Kingdom
Vietnam
Turkey
Australia
Netherlands
Indonesia
Canada
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tawk.to is more popular than Dynamics 365 Customer Service in all market segments.
Business
Online Shopping
Internet Services
Marketing/Merchandising
Education/Reference
Travel
Software/Hardware
Health
Fashion/Beauty
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,202
#8,920
View more ➝
Name
Rank
triunfob*t.com
#854
#1,210
#1,333
premierb*t.co.ao
#5,192
leaktube.net
#5,209
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.