🆚 Feefo vs. Trustpilot

Compare technologies based on real-world usage data *

Type

Customer review platform
Customer review platform

About

Feefo is a customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers.

It focuses on verified customer ratings and comments, enables personalized review requests via email or SMS, offers real-time reporting and analytics, customizable display widgets, NPS and survey tools, and moderation and tagging features.

Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.

It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.

Headquarters

Petersfield, Hampshire, United Kingdom
Copenhagen, Denmark

Website

Pricing

Free version ❌
Essential£99+/month
Enhanced£249+/month
Free version ✔️50 monthly review invitations, disallows embedding of reviews
Plus
(200 review invites)
$3,588+/year
Premium
(500 review invites)
$7,548+/year
Advanced
(5,000 review invites)
$13,188+/year
EnterpriseCustom

Categories

Customer Reviews › Rank #23
Customer Reviews › Rank #1
Feedback › Rank #24

Popularity

Determined by the number of sites using each technology.

The Trustpilot customer review website is 26 times more popular than Feefo.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Trustpilot is more popular than Feefo in all countries.
United Kingdom
Netherlands
United States
Italy
France
Germany
Denmark
Sweden
Spain
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Trustpilot is more popular than Feefo in all market segments.
Online Shopping
Marketing/Merchandising
Business
Internet Services
Fashion/Beauty
Travel
Finance/Banking
Real Estate
Software/Hardware
Education/Reference

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#5,604
#11,581
View more ➝
Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.