🆚 Freshsales vs. Toast

Compare technologies based on real-world usage data *

📈 Toast is four times more popular than Freshsales.
🌎 Toast is more popular in the United States, Canada, and Laos.
🌍 Freshsales is more popular in the United Kingdom, Germany, and Australia.

Freshsales

Toast

Type

Customer relationship management system

E-commerce platform

About

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

Toast is a cloud-based restaurant point-of-sale (POS) and customer relationship management system.

It offers built-in loyalty, gift card, and CRM tools, online ordering and delivery without third-party fees, payroll and team-management features, detailed reporting on sales, labor, and product mix, and support for offline mode and multiple locations.

Headquarters

San Mateo, California, United States

Boston, Massachusetts, United States

Website

freshworks.com/crm/sales/ #1,147

toasttab.com #5,885

Pricing

Free version ✔️Up to 3 users

Growth$11/user/month

Pro$47/user/month

Enterprise$71/user/month

Free version ✔️Starter Kit

Point of Sale$69+/month

POS + Toast Payroll bundle$69+/month + $9/employee/month

Popularity

Determined by the number of sites using each technology.

The Toast e-commerce platform is 4 times more popular than Freshsales.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Toast is more popular in the United States, Canada, and Laos, while Freshsales is more popular in the United Kingdom, Germany, and Australia.

United States

United Kingdom

Germany

Australia

Canada

Indonesia

Netherlands

Malaysia

India

France

Awards

⭐ 9th most popular in the United Kingdom in the CRM category.
⭐ 9th most popular in Germany in the CRM category.
🔥 14th most popular in Australia in the CRM category.

🥇 Most popular in the United States in the Restaurant Booking category.
🥈 Second most popular in the United States in the Scheduling category.
⭐ 5th most popular in the United States in the CRM category.
⭐ 9th most popular in the United States in the E-Commerce category.

Popularity by domain category

Determined by the number of sites in each category.

Toast is more popular among sites focused on restaurants, alcohol, and marketing and merchandising, while Freshsales is more commonly used on online shopping, business, and Internet services sites.

Restaurants

Alcohol

Online Shopping

Marketing/Merchandising

Business

Sports

Travel

Internet Services

Recreation/Hobbies

Entertainment