🆚 Frill vs. Hotjar

Type

Customer feedback tool
Web analytics tool

About

Frill is a customer feedback, public roadmap, and announcements platform that helps teams collect suggestions, track votes, publish changelogs, and communicate product plans to users.

It offers embeddable feedback boards and widgets, upvote and comment support, customizable statuses and multi-language options, NPS/CSAT and poll surveys, and integrations with tools like Jira, Slack, and Zapier.

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

Headquarters

Bondi Junction, Sydney, Australia
St. Julian's, Malta

Website

Pricing

Free version ❌Free 14-day trial
Startup
(50 ideas, 1 survey)
$25/month
Business
(unlimited ideas, 3 surveys)
$49/month
Growth
(+private boards, white labeling)
$149/month
Free version ✔️20K sessions, 5K session replays per month
Growth
(7K+ sessions)
$49+/month
Pro
(1M+ sessions)
Custom

Categories

Feedback › Rank #87
Feedback › Rank #2
Widgets › Rank #88
Analytics › Rank #7

Popularity

Determined by the number of sites using each technology.

The Hotjar web analytics tool is 2,470 times more popular than Frill.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Hotjar is more popular than Frill in all countries.
United States
United Kingdom
Netherlands
Australia
Germany
Brazil
France
Poland
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Hotjar is more popular than Frill in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Finance/Banking
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#115,111
#175,488
#240,802
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data