🆚 GLPI vs. Kayako
Compare technologies based on real-world usage data *- 📈 Kayako is three times more popular than GLPI.
- 🌎 Kayako is more popular in the United States, the United Kingdom, and Germany.
- 🌎 GLPI is more popular in Brazil.
Type
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
Headquarters
Pricing
(500 assets, 10 IT agents)€100/month
(5K assets, 50 IT agents)€300/year
(more than 5K assets and 50 IT agents)€1,000/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Popularity by domain category
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Top sites
Top-ranked sites that use these technologies.
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