🆚 Intercom vs. Provide Support

📈 Intercom is much more popular than Provide Support.
🌎 Intercom is more popular in the United States, the United Kingdom, and Australia.
🌍 Provide Support is more popular in the Czech Republic, Qatar, and Bangladesh.

Statistics based on 3.3M+ analyzed websites. About this data

Intercom

Provide Support

Type

Live chat software

About

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Provide Support is a live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

Headquarters

San Francisco, California, United States

New York, United States

Website

intercom.com #1,271

providesupport.com #581,803

Pricing

Free version ❌Free 14-day trial

Essential (per seat)$39/month

Advanced (per seat)$99/month

Expert (per seat)$139/month

Free version ❌Free 10-day trial

Small Business
(1 seat)$24/month

Corporate
(3 seats)$53/month

Enterprise
(10+ seats)$108+/month

White label live chat$49/year

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 9 times more popular than Provide Support.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while Provide Support is more popular in the Czech Republic, Qatar, and Bangladesh.

United States

United Kingdom

Australia

Germany

Canada

France

Netherlands

Sweden

Brazil

India

Awards

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.

⭐ 5th most popular in the Czech Republic in the Live Chats category.
🔥 16th most popular in the United States in the Live Chats category.
⬆️ 26th most popular in the United Kingdom in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than Provide Support in all market segments.

Business

Internet Services

Marketing/Merchandising

Online Shopping

Software/Hardware

Education/Reference

Finance/Banking

Health

Travel

Real Estate

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#12

#165

#378

#1,053

#1,454

Name

Rank

#6,260

#17,000

#63,564

#65,098

miccostumes.com

#65,804