πŸ†š JivoChat vs. Tidio

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

VitΓ³ria, EspΓ­rito Santo, Brazil
San Francisco, California, United States

Website

Pricing

Free version βœ”οΈWeb, Telegram, Facebook, Instagram, Viber
Basic
(per agent)
$336/year
Professional
(per agent)
$504/year
Enterprise
(per agent)
$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Free version βœ”οΈ50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Live Chats β€Ί Rank #4
Live Chats β€Ί Rank #5
Customer Support β€Ί Rank #3

Popularity

Determined by the number of sites using each technology.

The JivoChat software solution is as popular as Tidio.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

JivoChat is more popular in Russia, Brazil, and Ukraine, while Tidio is more popular in the United States, the United Kingdom, and India.
Russia
United States
United Kingdom
Brazil
Ukraine
Belarus
Turkey
India
Australia
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

JivoChat is more popular among sites focused on marketing and merchandising, finance and banking, and public information, while Tidio is more commonly used on online shopping, business, and Internet services sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Health
Fashion/Beauty
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,097
#16,369
#17,083
#22,277
#24,856
View more ➝
Name
Rank
#10,387
#17,232
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.