🆚 Khoros vs. Sprinklr Service

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.

It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.

Sprinklr Service is a customer service solution that unifies voice, digital and social channels.

Headquarters

Austin, Texas, United States
New York, United States

Website

Pricing

Free version ❌
Custom
Free version ❌
Self-Serve$2,988/seat/year

Categories

Customer Support › Rank #39
Customer Support › Rank #33
Live Chats › Rank #91
Live Chats › Rank #83

Popularity

Determined by the number of sites using each technology.

Sprinklr Service customer support technology is 1.6 times more popular than Khoros.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Sprinklr Service is more popular in the United Arab Emirates, the Netherlands, and Germany, while Khoros is more popular in the United States.
United States
United Arab Emirates
Netherlands
Germany
Australia
Canada
United Kingdom
Saudi Arabia
Spain
Belgium

Popularity by domain category

Determined by the number of sites in each category.

Sprinklr Service is more popular among sites focused on business, online shopping, and Internet services, while Khoros is more commonly used on software and hardware sites.
Business
Online Shopping
Internet Services
Fashion/Beauty
Finance/Banking
Marketing/Merchandising
Health
Travel
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#7,645
#8,406
View more ➝
Name
Rank
#8,428
#9,137
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.