π LiveChat vs. Pure Chat
- π LiveChat is much more popular than Pure Chat.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π Pure Chat is more popular in Qatar and Iraq.
LiveChatType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with 
Zapier, 
Google Analytics, and HubSpot CRM.
Headquarters
Pricing
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
(1 site, 4 users, 100 SMS)$49/month
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ 13rd most popular in the United States in the Live Chats category.
- π₯ 15th most popular in the United Kingdom in the Live Chats category.
- π₯ 15th most popular in Australia in the Live Chats category.
- π₯ 15th most popular in Canada in the Live Chats category.
- π₯ 19th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Dynamics 365 Customer Service
Tawk.to
Zendesk Chat
JivoChat
HubSpot Chat
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.