πŸ†š LiveChat vs. Zoho Desk

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

WrocΕ‚aw, Poland
Chennai, India

Website

Pricing

Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year
Free version βœ”οΈ
Express$9/user/month
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month

Categories

Live Chats β€Ί Rank #3
Customer Support β€Ί Rank #2
Customer Support β€Ί Rank #23

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 44 times more popular than Zoho Desk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular than Zoho Desk in all countries.
United States
Indonesia
United Kingdom
Australia
Canada
Poland
Germany
Cambodia
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than Zoho Desk in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Software/Hardware
Real Estate
Travel
Education/Reference
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#618
#2,223
View more ➝
Name
Rank
#32,438
#45,071
coachusa.com
#49,302
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.