🆚 Jira Service Management vs. Zoho Desk

Statistics based on 3.8M+ analyzed websites. About this data
Jira Service Management
Zoho Desk

Type

Customer support technology
Customer support technology

About

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

Sydney, Australia
Chennai, India

Website

atlassian.com #165
zoho.com/desk/ #191

Pricing

Free version ✔️
Express $9/user/month
Standard $20/user/month
Professional $35/user/month
Enterprise $50/user/month

Categories

Customer Support › Rank #36
Customer Support › Rank #25

Popularity

Determined by the number of sites using each technology.

Zoho Desk customer support technology is 2.5 times more popular than Jira Service Management.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Zoho Desk is more popular in the United States, the United Kingdom, and Australia, while Jira Service Management is more popular in Germany, Austria, and Brazil.
United States
Germany
United Kingdom
Australia
Netherlands
Canada
India
France
Spain
Japan

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zoho Desk is more popular among sites focused on business, software and hardware, and online shopping, while Jira Service Management is more commonly used on fashion and beauty sites.
Business
Software/Hardware
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Fashion/Beauty
Travel
Finance/Banking
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,862
#12,670
#27,636
#70,707
#72,355
View more ➝
Name
Rank
#13,298
#27,255
#32,438
#33,245
#45,071
View more ➝

See also

🗃️ About This Data