🆚 Smartsupp vs. WhatsApp
- 📈 WhatsApp is much more popular than Smartsupp.
- 🌎 WhatsApp is more popular in Brazil, India, and Russia.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
SmartsuppType
About
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and 
Google Analytics.
WhatsApp is a cross-platform instant messaging and Voice over IP (VoIP) service owned by Meta that enables private messaging, media sharing, and internet-based voice and video communication.
It allows users to send text and voice messages, share photos, videos, documents, and locations, and make voice and video calls including group calls. It also supports end-to-end encryption and provides a Business API for large-scale messaging and automation.
Headquarters
Pricing
(+ chatbots, basic statistics) $168+/year
(+ teams of agents, segmentation) $288+/year
(+ API, mobile SDK) $2,868+/year
Shopping assistant add-on $16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
- 🥇 Most popular in Brazil in the Instant Messaging category.
- 🥇 Most popular in India in the Instant Messaging category.
- 🥇 Most popular in Spain in the Instant Messaging category.
- 🥇 Most popular in Indonesia in the Instant Messaging category.
- 🥇 Most popular in Turkey in the Instant Messaging category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
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Meta company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.