🆚 Smartsupp vs. Zoko

Compare technologies based on real-world usage data *

📈 Smartsupp is much more popular than Zoko.
🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
🌍 Zoko is more popular in India, the United Arab Emirates, and South Africa.

Smartsupp

Zoko

Type

Live chat software solution

About

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Zoko is a WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

Headquarters

Brno, Czech Republic

Bengaluru, India

Website

smartsupp.com #16,357

zoko.io #201,111

Pricing

Free version ✔️50 conversations per month, 14 days of conversation history

Standard
(+ chatbots, basic statistics)$168+/year

Pro
(+ teams of agents, segmentation)$288+/year

Ultimate
(+ API, mobile SDK)$2,868+/year

Mira AI
Shopping assistant add-on$16+/month

Free version ❌Free 7-day trial

Starter$39.99/month
Per conversation$0.015

Plus$64.99/month

Elite$114.99/month

Max$404.99/month

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 19 times more popular than Zoko.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular in the Czech Republic, Poland, and Slovakia, while Zoko is more popular in India, the United Arab Emirates, and South Africa.

Czech Republic

Poland

Slovakia

Italy

Spain

France

Hungary

United States

Germany

India