🆚 Sprig vs. Usersnap

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Sprig is a product insights platform with session replays, heatmaps, and customer surveys.

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Headquarters

San Francisco, California, United States
Linz, Austria

Website

Pricing

Free version ✔️50 replay clips + 100 heatmaps + 25 survey responses + 10 feedback responses per month
Starter$199/month
EnterpriseCustom
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month

Categories

Feedback › Rank #60
Feedback › Rank #39
Conversion Optimization › Rank #107
Analytics › Rank #146
Customer Support › Rank #17
Widgets › Rank #59

Popularity

Determined by the number of sites using each technology.

The Usersnap feedback tool is 2.4 times more popular than Sprig.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Usersnap is more popular in the United States, France, and Switzerland, while Sprig is more popular in Turkey, Singapore, and Japan.
United States
France
Switzerland
United Kingdom
Canada
Austria
Germany
India
Australia
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Usersnap is more popular among sites focused on business, education and reference, and online shopping, while Sprig is more commonly used on travel, gambling, and interactive web applications sites.
Business
Education/Reference
Online Shopping
Travel
Finance/Banking
Marketing/Merchandising
Internet Services
Sports
Real Estate
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#2,653
#3,224
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.