🆚 Tidio vs. UserVoice
- 📈 Tidio is much more popular than UserVoice.
- 🌎 Tidio is more popular in the United States, the United Kingdom, and Australia.
- 🌍 UserVoice is more popular in Moldova and Malta.
TidioType
About
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
UserVoice is a platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues.
It provides customizable feedback forums and voting mechanisms, idea prioritization with scoring and sentiment analysis, support for surveys and customer requests, workflow tools to route feedback into product or support teams, and integrations with systems like 
Jira, Zendesk, and 
Salesforce.
Headquarters
Pricing
(100 conversations)$29/month
(2K conversations)$59/month
(5K conversations)$749/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
- ⭐ 6th most popular in Switzerland in the Customer Support category.
- ⭐ 8th most popular in Canada in the Customer Support category.
- ⭐ 9th most popular in France in the Customer Support category.
- 🔥 16th most popular in Switzerland in the Feedback category.
- 🔥 20th most popular in France in the Feedback category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Intercom
Chatwoot
Dynamics 365 Customer Service
Userback
Productboard🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.