Sprinklr Service

Sprinklr, New York, United States

Sprinklr Service is an AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels.

It provides conversational AI and chatbots, continuous conversation context across channel switches, AI agent assistance with reply suggestions and post-call summaries, real-time contact center analytics, and self-service communities and knowledge bases.

According to our data, Sprinklr Service is the 7th most popular contact center platform on the web.
It has 4.1% of the contact center market share and is detected on 0.004% of all websites.

Statistics based on 3.8M+ analyzed websites. About this data

💸 Pricing

Sprinklr Service is a commercial product priced at $249 per seat per month (paid annually).

Self-Serve $2,988/seat/year

📊 Rankings and Market Share

⚡ Sites Using Sprinklr Service

We have data on 160 websites that use the Sprinklr Service contact center platform. Here is a list of some of the top ranked ones.

The highest rated site using Sprinklr Service is boat-lifestyle.com.

#WebsiteRankCountryLanguage
1 boat-lifestyle.com #7,214 India English
2 duke-energy.com #7,323 English
3 homedepot.com.mx #7,815 Mexico Spanish
4 ctt.pt #11,537 Portugal European Portuguese
5 aramex.com #12,005 United Arab Emirates English
6 mobily.com.sa #13,881 Saudi Arabia English
7 aeromexico.com #14,174 Mexico English
8 bupa.com.au #18,646 Australia English
9 ooredoo.tn #18,786 Tunisia English
10 jellinek.nl #25,015 Netherlands Dutch
11 pos.com.my #25,683 Malaysia English
12 nacex.es #27,457 Spain Spanish
13 behr.com #27,662 United Kingdom English
14 yasisland.com #28,951 United Arab Emirates English
15 audi.com #49,844 Germany English
16 saib.com.sa #59,687 Saudi Arabia Arabic
17 tangem.com #64,283 English
18 emma.fr #65,900 France French
19 loreal-paris.es #66,566 France European Spanish
20 laroche-posay.es #70,919 Spain European Spanish

📈 Usage Statistics

Most of the sites that use Sprinklr Service:

Most of the sites using Sprinklr Service are from Indonesia, the Netherlands, and the United Arab Emirates.

  • Indonesia 17.8%
  • Netherlands 11.2%
  • United Arab Emirates 10.5%
  • United States 6.6%
  • Germany 5.3%
  • Australia 4.6%
  • Portugal 3.9%
  • Saudi Arabia 3.9%
  • Canada 3.3%
  • Other 32.9%

Most Sprinklr Service users speak English, Indonesian, or Dutch.

  • English 41.3%
  • Indonesian 18.1%
  • Dutch 10.6%
  • Spanish 9.4%
  • Arabic 5%
  • German 3.1%
  • French 3.1%
  • Portuguese 3.1%
  • Italian 1.3%
  • Other 5%

The Sprinklr Service contact center platform is especially popular on .com and .nl top-level domains.

  • .com 36.3%
  • .nl 10.6%
  • .com.au 4.4%
  • .ca 3.8%
  • .es 3.8%
  • .pt 3.8%
  • .com.mx 3.8%
  • .shop 3.1%
  • .com.sa 3.1%
  • Other 27.3%

The primary market segments for websites utilizing Sprinklr Service include business, online shopping, and health.

  • Business 31.8%
  • Online Shopping 18.2%
  • Health 9.1%
  • Marketing/Merchandising 7.6%
  • Internet Services 6.1%
  • Fashion/Beauty 6.1%
  • Finance/Banking 4.5%
  • Real Estate 3%
  • Travel 3%
  • Other 10.6%

🕵️ Similar Technologies

These are some of the best Sprinklr Service alternatives.

RankName
1
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
2
Five9
San Ramon, California, United States

A cloud contact center platform that provides omnichannel engagement, analytics, workforce optimization, and AI-powered automation.

$119+/month
4
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
9
Amazon Connect Customer
Seattle, Washington, United States

A cloud-based Contact Center as a Service platform that provides omnichannel customer engagement and AI-powered agentic capabilities.

$0.010+/message
10
Talkdesk
Palo Alto, California, United States

A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support.

$25+/user/month

🆚 Compare Alternatives

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💬 Frequently Asked Questions

What is the company behind Sprinklr Service?

Sprinklr Service is owned by Sprinklr, headquartered in New York, United States.

Can I use Sprinklr Service for free?

No, Sprinklr Service is a paid solution.

How much does it cost?

It costs $249 per seat per month (paid annually).

Can I try it for free?

Sprinklr Service does not offer a free trial period.

Which country uses Sprinklr Service the most?

The majority of Sprinklr Service users are from Indonesia.

Who uses Sprinklr Service?

According to our data, Sprinklr Service is used on over a hundred sites, including such established ones as boat-lifestyle.com, duke-energy.com, and homedepot.com.mx.

How does Sprinklr Service compare to its competitors?

Sprinklr Service is a moderately popular contact center platform, ranking ahead of 9 other contact center platforms we track.

What are the alternatives to Sprinklr Service?

Alternatives and possible competitors to Sprinklr Service may include Genesys Cloud CX, Five9, and RingCentral.

👉 See Also

🗃️ About This Data