⚡ CRM in Egypt

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Egypt is a North African country with a population of over 112 million people.

According to our data, customer relationship management systems are used on 1.7% of websites from Egypt.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Egypt in 2026, based on market share.

The most popular is Zendesk with an impressive share of 34.1%, followed by Odoo with 27.3% and Microsoft Dynamics 365 with 9.1%.

Zendesk 34.1%
Odoo 27.3%
Microsoft Dynamics 365 9.1%
Salesforce 6.8%
HubSpot CRM 4.5%
Brevo 4.5%
Zoho CRM 4.5%
Zoko 4.5%
Bitrix24 2.3%
amoCRM 2.3%
NetSuite 2.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Egypt than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Odoo ^(-6)
3. Microsoft Dynamics 365 ^(-6)
4. Salesforce ^(-1)
7. Zoho CRM ^(-3)
8. Zoko ^(-22)
10. amoCRM ^(-13)
11. NetSuite ^(-16)

✨ Best CRM Systems

Below is a more detailed list of 11 CRM systems used on sites from Egypt, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	34.1%
2	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	27.3%
3	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	9.1%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	6.8%
5	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	4.5%
6	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	4.5%
7	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	4.5%
8	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	4.5%
9	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	2.3%
10	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	2.3%
11	NetSuite Austin, Texas, United States A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering. $20,000+/year	2.3%

👉 See Also

🌎 CRM in other countries

Data is based on the analysis of 2,662 websites from Egypt.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.