⚡ CRM in Nigeria

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Nigeria is a West African country with a population of over 226 million people.

According to our data, customer relationship management systems are used on 1.2% of websites from Nigeria.

Statistics based on 3K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Nigeria in 2026, based on market share.

The most popular is Zendesk with an impressive share of 36.6%, followed by Brevo with 31.7% and Bitrix24 with 7.3%.

Zendesk 36.6%
Brevo 31.7%
Bitrix24 7.3%
Zoho CRM 7.3%
HubSpot CRM 4.9%
Odoo 4.9%
Microsoft Dynamics 365 2.4%
ActiveCampaign 2.4%
Zoho CRM Plus 2.4%
Zoko 2.4%

🚀 Highlights

Here is a list of the top systems that are more popular in Nigeria than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Brevo ^(-1)
3. Bitrix24 ^(-3)
4. Zoho CRM ^(-6)
6. Odoo ^(-2)
7. Microsoft Dynamics 365 ^(-2)
9. Zoho CRM Plus ^(-42)
10. Zoko ^(-20)

✨ Best CRM Systems

Below is a more detailed list of 10 CRM systems used on sites from Nigeria, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	36.6%
2	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	31.7%
3	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	7.3%
4	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	7.3%
5	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	4.9%
6	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	4.9%
7	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	2.4%
8	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.4%
9	Zoho CRM Plus Chennai, India A CRM bundle that combines products for managing sales automation, marketing, project management, social media, and help desk. $69/user/month	2.4%
10	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	2.4%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 3,295 websites from Nigeria.
We currently track the presence of 63 CRM systems across the web.
Of these, 10 were detected on websites from Nigeria.
Statistics were last calculated on May 8, 2026.
For more details, see our methodology and disclaimer.