⚡ CRM in Egypt

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Egypt is a North African country with a population of over 112 million people.

According to our data, customer relationship management systems are used on 1.7% of websites from Egypt.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Egypt in 2026, based on market share.

The most popular is Odoo with an impressive share of 31.3%, followed by Zendesk with 29.2% and Microsoft Dynamics 365 with 8.3%.

Odoo 31.3%
Zendesk 29.2%
Microsoft Dynamics 365 8.3%
Salesforce 6.3%
Brevo 6.3%
HubSpot CRM 4.2%
Zoho CRM 4.2%
Zoko 4.2%
Bitrix24 2.1%
NetSuite 2.1%
amoCRM 2.1%
Vcita 2.1%

🚀 Highlights

Here is a list of the top systems that are more popular in Egypt than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Odoo ^(-7)
3. Microsoft Dynamics 365 ^(-6)
4. Salesforce ^(-1)
7. Zoho CRM ^(-3)
8. Zoko ^(-23)
10. NetSuite ^(-18)
11. amoCRM ^(-13)

✨ Best CRM Systems

Below is a more detailed list of 12 CRM systems used on sites from Egypt, ranked by their market share.

Rank	Name	Market share
1	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	31.3%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	29.2%
3	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	8.3%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	6.3%
5	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	6.3%
6	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	4.2%
7	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	4.2%
8	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $49.99+/month	4.2%
9	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	2.1%
10	NetSuite Austin, Texas, United States A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering. $20,000+/year	2.1%
11	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	2.1%
12	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	2.1%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,876 websites from Egypt.
We currently track the presence of 64 CRM systems across the web.
Of these, 12 were detected on websites from Egypt.
Statistics were last calculated on July 10, 2026.
For more details, see our methodology and disclaimer.