⚡ CRM in Kazakhstan

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Kazakhstan is a Central Asian country with a population of over 20 million people.

According to our data, customer relationship management systems are used on 2.1% of websites from Kazakhstan.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Kazakhstan in 2026, based on market share.

The most popular is Bitrix24, which dominates the market with an overwhelming 67.1% share.
It is followed by amoCRM with 17.6% and Zendesk with 5.9%.

Bitrix24 67.1%
amoCRM 17.6%
Zendesk 5.9%
EnvyBox 5.9%
Kommo 2.4%
Salesforce 1.2%
Microsoft Dynamics 365 1.2%
Brevo 1.2%
Vcita 1.2%

🚀 Highlights

Here is a list of the top systems that are more popular in Kazakhstan than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Bitrix24 ^(-5)
2. amoCRM ^(-21)
5. Kommo ^(-34)
7. Microsoft Dynamics 365 ^(-2)
9. Vcita ^(-4)

✨ Best CRM Systems

Below is a more detailed list of 9 CRM systems used on sites from Kazakhstan, ranked by their market share.

Rank	Name	Market share
1	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	67.1%
2	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	17.6%
3	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	5.9%
-	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	5.9%
5	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	2.4%
6	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	1.2%
7	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	1.2%
8	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	1.2%
9	Vcita Bellevue, Washington, United States A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments. $35+/month	1.2%

👉 See Also

🌎 CRM in other countries

Data is based on the analysis of 4,107 websites from Kazakhstan.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.