⚡ CRM in Tanzania

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Tanzania is an East African country with a population of over 67 million people.

According to our data, customer relationship management systems are used on 1.7% of websites from Tanzania.

Statistics based on 751 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Tanzania in 2026, based on market share.

The most popular is Salesforce with an impressive share of 30.8%, followed by Zendesk with 23.1% and Odoo with 23.1%.

Salesforce 30.8%
Zendesk 23.1%
Odoo 23.1%
amoCRM 7.7%
Zoho CRM 7.7%
Kommo 7.7%

🚀 Highlights

Here is a list of the top systems that are more popular in Tanzania than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Salesforce ^(-4)
3. Odoo ^(-5)
4. amoCRM ^(-19)
5. Zoho CRM ^(-5)
6. Kommo ^(-31)

✨ Best CRM Systems

Below is a more detailed list of 6 CRM systems used on sites from Tanzania, ranked by their market share.

Rank	Name	Market share
1	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	30.8%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	23.1%
3	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	23.1%
4	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	7.7%
5	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	7.7%
6	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	7.7%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 751 websites from Tanzania.
We currently track the presence of 63 CRM systems across the web.
Of these, 6 were detected on websites from Tanzania.
Statistics were last calculated on May 8, 2026.
For more details, see our methodology and disclaimer.