⚡ CRM in Tanzania

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Tanzania is an East African country with a population of over 67 million people.

According to our data, customer relationship management systems are used on 2% of websites from Tanzania.

Statistics based on 893 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Tanzania in 2026, based on market share.

The most popular is Salesforce with a share of 22.2%, followed by Odoo with 22.2% and HubSpot CRM with 16.7%.

Salesforce 22.2%
Odoo 22.2%
HubSpot CRM 16.7%
Zendesk 11.1%
ActiveCampaign 5.6%
Bitrix24 5.6%
amoCRM 5.6%
Zoho CRM 5.6%
Kommo 5.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Tanzania than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Salesforce ^(-4)
2. Odoo ^(-6)
7. amoCRM ^(-16)
8. Zoho CRM ^(-2)
9. Kommo ^(-27)

✨ Best CRM Systems

Below is a more detailed list of 9 CRM systems used on sites from Tanzania, ranked by their market share.

Rank	Name	Market share
1	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	22.2%
2	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	22.2%
3	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	16.7%
4	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	11.1%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	5.6%
6	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	5.6%
7	amoCRM Moscow, Russia A Russian cloud-based CRM solution rebranded as Kommo for the global market. 595 RUB+/user/month	5.6%
8	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	5.6%
9	Kommo San Francisco, California, United States A sales CRM platform that helps businesses manage their sales funnel, track leads, and close deals. $15+/user/month	5.6%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 893 websites from Tanzania.
We currently track the presence of 64 CRM systems across the web.
Of these, 9 were detected on websites from Tanzania.
Statistics were last calculated on August 24, 2026.
For more details, see our methodology and disclaimer.