⚡ CRM in Tanzania

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Tanzania is an East African country with a population of over 67 million people.

According to our data, customer relationship management systems are used on 2.6% of websites from Tanzania.

Statistics based on 964 analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Tanzania in 2026, based on market share.

The most popular is HubSpot CRM with an impressive share of 40%, followed by Salesforce with 20% and Zendesk with 12%.

HubSpot CRM 40%
Salesforce 20%
Zendesk 12%
Odoo 12%
ActiveCampaign 4%
Bitrix24 4%
amoCRM 4%
Zoho CRM 4%
Kommo 4%

🚀 Highlights

Here is a list of the top systems that are more popular in Tanzania than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Salesforce ^(-3)
4. Odoo ^(-4)
7. amoCRM ^(-15)
8. Zoho CRM ^(-3)
9. Kommo ^(-28)

✨ Best CRM Systems

Below is a more detailed list of 9 CRM systems used on sites from Tanzania, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	40%
2	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	20%
3	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	12%
4	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	12%
5	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	4%
6	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	4%
7	amoCRM Moscow, Russia A Russian cloud-based CRM platform that enables businesses to manage leads, track deals, and communicate with customers across messaging and social channels. 8,999 RUB+/year	4%
8	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	4%
9	Kommo San Francisco, California, United States The global brand of amoCRM, a platform for managing sales conversations and customer relationships through messaging and other digital channels. $20.84+/user/month	4%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 964 websites from Tanzania.
We currently track the presence of 71 CRM systems across the web.
Of these, 9 were detected on websites from Tanzania.
Statistics were last calculated on October 31, 2026.
For more details, see our methodology and disclaimer.