Freshsales
Freshworks, San Mateo, California, United StatesFreshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.
It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.
According to our data, Freshsales ranks 20th among the customer relationship management systems we track.
It has 0.7% of the CRM market share and is detected on 0.02% of all websites.
- 🏠 Website
- 🏷️ Previous name
- Freshworks CRM
- 👨👩👦👦 Community
💸 Pricing
Freshsales is available in both free and paid versions.
📊 Rankings and Market Share
- CRM
- Rank: 20
- Market share: 0.7%
🏆 Freshsales Awards
- ⭐ 9th most popular in the United Kingdom in the CRM category.
- ⭐ 9th most popular in Germany in the CRM category.
- 🔥 14th most popular in Australia in the CRM category.
⚡ Sites Using Freshsales
We have data on 523 websites that use the Freshsales CRM system. Here is a list of some of the top ranked ones.
The highest rated site using Freshsales is teamviewer.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #1,139 | Germany | English | |
| 2 | freshworks.com |
#1,147 | United States | English |
| 3 | #2,990 | American English | ||
| 4 | #8,122 | United States | American English | |
| 5 | #12,308 | Portugal | English | |
| 6 | #13,178 | Malaysia | American English | |
| 7 | #15,613 | Australia | Australian English | |
| 8 | #15,973 | English | ||
| 9 | #37,611 | United Kingdom | English | |
| 10 | #38,423 | Germany | English | |
| 11 | #41,665 | Australia | English | |
| 12 | #44,712 | Chile | Spanish | |
| 13 | #45,815 | Chile | Spanish | |
| 14 | #49,067 | American English | ||
| 15 | #49,759 | English | ||
| 16 | #51,143 | Germany | English | |
| 17 | #53,074 | English | ||
| 18 | #57,929 | United States | American English | |
| 19 | #63,118 | Germany | German | |
| 20 | #63,271 | Italy | Italian |
📈 Usage Statistics
Most of the sites that use Freshsales:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Online Shopping category.
Most of the sites using Freshsales are from the United States, the United Kingdom, and Germany.
- United States 21.1%
- United Kingdom 17.9%
- Germany 8.4%
- Australia 7%
- Indonesia 4.9%
- Malaysia 3.8%
- Netherlands 3.5%
- India 3.3%
- France 3%
- Other 27.1%
Most Freshsales users speak English, Indonesian, or German.
- English 83.9%
- Indonesian 3.3%
- German 3.1%
- Spanish 1.9%
- Dutch 1.8%
- Swedish 1.2%
- Finnish 0.8%
- Italian 0.6%
- Chinese 0.6%
- Other 2.8%
The Freshsales CRM system is especially popular on .com and .co.uk top-level domains.
- .com 61.4%
- .co.uk 7.1%
- .de 2.3%
- .gov.au 2.1%
- .org 1.9%
- .com.au 1.9%
- .com.my 1.5%
- .io 1.3%
- .net 1.1%
- Other 19.4%
The primary market segments for websites utilizing Freshsales include online shopping, business, and marketing and merchandising.
- Online Shopping 21.4%
- Business 20.4%
- Marketing/Merchandising 15.5%
- Internet Services 6.8%
- Software/Hardware 3.9%
- Real Estate 2.9%
- Sports 2.9%
- Finance/Banking 2.9%
- Fashion/Beauty 2.9%
- Other 20.4%
🕵️ Similar Technologies
These are some of the best Freshsales alternatives.
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What is the company behind Freshsales?
Freshsales is owned by Freshworks Inc., headquartered in San Mateo, California, United States.
Can I use Freshsales for free?
Yes, there is a free version with limited functionality.
How much does it cost?
Freshsales is priced from $11 per user per month for the Growth plan.
Does Freshsales offer a free trial?
Yes, it provides a free trial for 21 days, so you can test it before purchasing.
Which country uses Freshsales the most?
The majority of Freshsales users are from the United States.
Who uses Freshsales?
According to our data, Freshsales is used on hundreds of sites, including such established ones as teamviewer.com,
synology.com, and
bitwarden.com.
Is Freshsales used on government websites?
Yes, for example, it is used by vic.gov.au. In total, we found Freshsales on 11 government sites in Australia.
How does Freshsales compare to its competitors?
Freshsales is a moderately popular customer relationship management system, ranking ahead of 43 other customer relationship management systems we track.
What are the alternatives to Freshsales?
Alternatives and possible competitors to Freshsales may include 
Zendesk, 
HubSpot CRM, and 
Brevo.