Microsoft Dynamics 365

Microsoft, Redmond, Washington, United States

Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP business applications offered by Microsoft.

It includes modular apps such as Sales, Customer Service, Finance, Supply Chain Management, Commerce and Human Resources, offers embedded AI tools (including Microsoft Copilot), and integrates with Microsoft 365, Power Platform, and Azure.

According to our data, Microsoft Dynamics 365 is the 9th most popular customer relationship management system on the web.
It has 2.5% of the CRM market share and is present on 0.06% of all websites.

πŸ’Έ Pricing

Microsoft Dynamics 365 is a commercial product priced starting at $65 per user per month with a free 30-day trial available.

Dynamics 365 Sales
Professional$65/user/month
Enterprise$105/user/month
Premium$150/user/month
Dynamics 365 Customer Service
Professional$50/user/month
Enterprise$105/user/month
Premium$195/user/month

πŸ“Š Rankings and Market Share

πŸ† Microsoft Dynamics 365 Awards

⚑ Sites Using Microsoft Dynamics 365

We have data on 1,906 websites that use the Microsoft Dynamics 365 CRM system. Here is a list of some of the top ranked ones.

The highest rated site using Microsoft Dynamics 365 is caixa.gov.br.

#WebsiteRankCountryLanguage
1 caixa.gov.br #366 Brazil Brazilian Portuguese
2 wellsfargo.com #1,055 United States English
3 clevelandclinic.org #1,276 English
4 oregon.gov #1,617 United States American English
5 lww.com #1,752 American English
6 turktelekom.com.tr #2,167 Turkey Turkish
7 maryland.gov #2,179 United States American English
8 bell.ca #2,294 Canada English
9 moe.gov.sa #2,738 Saudi Arabia Arabic
10 mofa.gov.sa #3,083 Saudi Arabia Arabic
11 kentucky.gov #3,993 United States American English
12 healthdirect.gov.au #5,169 Australia Australian English
13 ecoflow.com #5,396 China English
14 dynata.com #5,450 American English
15 providence.org #5,692 United States English
16 madrid.es #5,935 Spain Spanish
17 tarimorman.gov.tr #6,092 Turkey Turkish
18 oebb.at #6,202 Austria German
19 cfe.gob.mx #6,330 Mexico Spanish
20 metrobyt-mobile.com #6,573 United States English

πŸ“ˆ Usage Statistics

Most of the sites that use Microsoft Dynamics 365:

Most of the sites using Microsoft Dynamics 365 are from the United States, Germany, and the United Kingdom.

  • United States 19%
  • Germany 8.3%
  • United Kingdom 6.9%
  • Australia 5.9%
  • Netherlands 5.9%
  • Italy 3.8%
  • Spain 3.7%
  • Canada 3.6%
  • Norway 3.1%
  • Other 39.8%

Most Microsoft Dynamics 365 users speak English, German, or Spanish.

  • English 61.7%
  • German 8.4%
  • Spanish 4.3%
  • Arabic 3.8%
  • Dutch 3.5%
  • French 2.4%
  • Italian 2.2%
  • Portuguese 2%
  • Norwegian BokmΓ₯l 1.8%
  • Other 9.9%

The Microsoft Dynamics 365 CRM system is especially popular on .com top-level domains.

  • .com 35.2%
  • .de 4.5%
  • .org 4.1%
  • .nl 3.3%
  • .no 2.7%
  • .ca 2.3%
  • .it 2.2%
  • .co.uk 2.2%
  • .es 1.9%
  • Other 41.6%

The primary market segments for websites utilizing Microsoft Dynamics 365 include business, education and reference, and government and military.

  • Business 31.3%
  • Education/Reference 10.6%
  • Government/Military 10.2%
  • Finance/Banking 9.1%
  • Marketing/Merchandising 6.7%
  • Health 5.5%
  • Online Shopping 3.2%
  • Software/Hardware 3.2%
  • Public Information 3.1%
  • Other 17.1%

πŸ•΅οΈ Similar Technologies

These are some of the best Microsoft Dynamics 365 alternatives.

RankName
1
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
1
Odoo
Grand Rosière, Belgium

An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management.

FreeOpen source
4
NetSuite
Austin, Texas, United States

A cloud-based enterprise resource planning platform that provides integrated financials, operations, CRM, and e-commerce through its SuiteCommerce offering.

$20,000+/year
5
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
56
Capsule
Manchester, United Kingdom

A cloud-based CRM platform that offers contact management, task tracking, sales pipeline oversight, opportunity management, and sales analytics.

FreeΒ£17+/user/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

What is the company behind Microsoft Dynamics 365?

Microsoft Dynamics 365 is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Does Microsoft Dynamics 365 offer a free plan?

No, Microsoft Dynamics 365 is a paid solution.

What is the price of Microsoft Dynamics 365?

Microsoft Dynamics 365 is priced from $65 per user per month for the Professional plan.

Can I try Microsoft Dynamics 365 for free?

Yes, there is a free trial for 30 days, so you can explore all of its features before committing.

Which country uses Microsoft Dynamics 365 the most?

The majority of Microsoft Dynamics 365 users are from the United States.

Who uses Microsoft Dynamics 365?

According to our data, Microsoft Dynamics 365 is used on over a thousand sites, including such established ones as caixa.gov.br, wellsfargo.com, and clevelandclinic.org.

Is Microsoft Dynamics 365 used on government websites?

Yes, for example, it is used by caixa.gov.br, oregon.gov, and maryland.gov. Overall, we found Microsoft Dynamics 365 on 28 government sites in the United States.

Do academic institutions use Microsoft Dynamics 365?

Yes. In total, we know of 19 academic websites in the United States that use Microsoft Dynamics 365.

How does Microsoft Dynamics 365 stack up against its competitors?

Microsoft Dynamics 365 is a fairly popular customer relationship management system, ranking ahead of 54 other customer relationship management systems we track.

What are the alternatives to Microsoft Dynamics 365?

Alternatives and possible competitors to Microsoft Dynamics 365 may include NetSuite, Zendesk, and Salesforce.

πŸ‘‰ See Also

Statistics were last calculated on .
For details, see our methodology and disclaimer.